Accenture Report Finds 3.5x Revenue Growth for Companies that View Customer Service as a Value Center

NEW YORK; Feb. 28, 2022 – New research from Accenture (NYSE: ACN) reveals that companies which view customer service as a value center, rather than as a cost center, achieve 3.5X more revenue growth and these high-growth companies are spending an average of only 50 basis points more of their revenue on customer service.
February 28, 2022

Companies Have Unprecedented Opportunity to Transform How They Manage, Measure and Report the Impact and Value of Their ESG Priorities, Accenture Report Finds

NEW YORK; Jan. 20, 2022 – The urgent need for global reporting standards on environmental, social and governance (ESG) performance that emerged at COP26 through the International Financial Reporting Standards Foundation (IFRS) is ushering in a new era of measuring the performance of organizations and redefining what success means for companies, according to new research from Accenture (NYSE: ACN). According to the report, while the CEO is at the helm of this seismic shift, CFOs and other senior leaders must also raise the bar on measuring and driving better performance that delivers value and impact for all stakeholders.
January 20, 2022

Accenture and the World Economic Forum Decode the “Sustainability DNA” for Companies Seeking to Deliver Value and Impact for All Stakeholders

NEW YORK; Sept. 22, 2021 – New research from Accenture (NYSE: ACN) and the World Economic Forum uncovers the capabilities that C-Suite leaders need to build sustainable organizations that deliver lasting value and equitable impact for their people, customers and wider communities.
September 22, 2021

Accenture to Acquire HRC Retail Advisory to Expand Retail Strategy Capabilities

CHICAGO; July 27, 2021 – Accenture (NYSE: ACN) has entered into an agreement to acquire HRC Retail Advisory, a retail-focused strategy consultancy with critical in-demand skills and solutions to help clients across the retail value chain — from customer-centric merchandising and omnichannel capabilities to the evolving store footprint and creating high-performance organizations. HRC Retail Advisory’s team of more than 30 people across North America will join Accenture’s Retail Strategy group, expanding its capabilities for helping clients leverage the power of technology to transform their businesses. Financial terms of the acquisition were not disclosed.
July 27, 2021

Accenture Helps Climeworks Filter More CO2 from the Air and Inspire One Billion People to Be Climate Positive

ZURICH; July 1, 2021 – Accenture (NYSE: ACN) has developed a digital plant solution for Climeworks that supports the company in removing carbon dioxide (CO2) from the air more efficiently. The digital plant solution is part of a multi-service collaboration between Accenture and Climeworks and spans strategy, design, digital engineering, technology and cloud.
July 01, 2021

Accenture Named a Leader in Innovation Consulting Services in Analyst Report

NEW YORK; June 24, 2021 Accenture (NYSE: ACN) has been named a leader in The Forrester Wave™: Innovation Consulting Services, Q2 2021 report, receiving top scores possible in 20 out of the 25 criteria under consideration. The report from the independent research firm includes an analysis of the nine most significant providers of innovation consulting services and evaluates each according to Current Offering, Strategy, and Market Presence.
June 24, 2021

Accenture Report Finds Consumer Values and Buying Motivations Have Fundamentally Changed, Shifting Away from Price and Quality

NEW YORK; June 23, 2021 – A majority of consumers — across demographics and geographies — are reimagining their values and basing purchasing decisions on factors beyond price and quality, according to a new report by Accenture (NYSE: ACN).
June 23, 2021

Accenture Business Futures 2021 Report Identifies the Signals to Guide Companies Navigating Change in the Era of Compressed Transformation

NEW YORK; June 10, 2021 – A new report from Accenture (NYSE: ACN) shows that while 88% of companies finally have a clear picture of the challenges they face today, only 6% are completely confident in their current abilities to foresee and respond to future disruption. Business Futures 2021 aims to help leaders make sense of a new reality by identifying the Signals of business change that are reshaping organizations globally and will be critically important for leaders to understand in order to drive success today and beyond.
June 10, 2021

A ‘Work Anywhere’ Workplace is What Employees Actually Want Today, According to New Report by Accenture

NEW YORK; May 25, 2021 – As organizations around the world make plans for their people to return to the workplace, the latest research report from Accenture (NYSE: ACN) finds that 83% of people say a hybrid work model is optimal ─ where individuals have the ability to work remotely between 25% and 75% of the time.
May 25, 2021

Accenture Acquires Strategic Management Consultancy Homburg & Partner to Expand Capabilities in Commercial Strategy, Sales and Pricing

MANNHEIM, GERMANY; May 18, 2021 – Accenture (NYSE: ACN) has acquired Homburg & Partner, a strategic management consulting firm with deep specialization in commercial strategy, sales, and pricing. Homburg & Partner’s team of 73 professionals have joined Accenture’s Customer, Sales & Service team. Terms of the transaction were not disclosed.
May 18, 2021