NEW YORK; May 11, 2018 – Accenture (NYSE: ACN) received a business unit award at this year’s IBM Beacon Awards ceremony. During the 2018 IBM Beacon Awards Ceremony, held recently in Las Vegas, Accenture Interactive was recognized as the Watson Customer Engagement Global Systems Integrator Partner of the Year. The award recognizes Accenture Interactive’s ability to deliver relevant commerce experiences across all customer touchpoints on a flexible, scalable platform that puts control over experience and commerce in the hands of the business teams.
Awards were presented by IBM Watson, a provider of omni-channel customer engagement and commerce solutions, to the top-performing global partners.
Accenture Interactive and IBM Watson are leading the way in helping clients extract more value from their data, deliver personalized experiences, enrich interactions, recommend with confidence and preempt any disruptions by leveraging the power of IBM Watson to deliver superior customer and business experiences. IBM Watson Customer Engagement leverages the power of Watson to put the customer at the center of all marketing, commerce, and supply chain activities, blending customer data with external factors such as weather patterns, pricing trends, buying behaviors and supplier availability
“It is a great honor to be recognized by IBM Watson as Watson Customer Engagement GSI Partner of the Year for our collaborative work to deliver organizations with exceptional customer experiences,” said Brian Walker, digital commerce lead, North America. “Today’s customers expect more seamless and innovate ways to interact with businesses than ever before. Our ability to utilize existing customer data and incorporate with Watson Customer Engagement helps to provide seamless, personalized experiences and help drive sales growth.”
Accenture has been a proud partner with IBM Watson for over 20 years. Accenture Technology and Accenture Interactive has more than 45,000 trained IBM practitioners across nine delivery centers and is leading the Watson Commerce evolution to V9 of the Watson Customer Engagement platform.
Accenture (NYSE: ACN) is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Interactive helps the world’s leading brands transform their customer experiences across the entire customer journey. Through our connected offerings in design, marketing, content and commerce, we create new ways to win in today’s experience-led economy. Accenture Interactive is ranked the world’s largest digital agency in the latest Ad Age Agency Report. To learn more, follow us @AccentureSong and visit www.accentureinteractive.com.
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