March 28, 2017

Bankers Believe Artificial Intelligence Is Key to Creating a More-Human Customer Experience, According to Accenture Report

NEW YORK, LONDON and HONG KONG; Mar. 28, 2017 – In the next stage of artificial intelligence adoption, banks will use AI to help understand the intentions and emotions of customers and enable better interactions, according to a new report from Accenture (NYSE: ACN).  
March 08, 2017

Nearly Half of Chief Financial Officers Believe Digital Technologies Will Fundamentally Change Everything Finance Does, According to Accenture Strategy

NEW YORK; Mar. 8, 2017 – Digital puts real-time decision making in a CFO’s hands like nothing else before it, and according to a new study from Accenture Strategy, 48 percent of finance executives believe digital technologies will fundamentally change everything finance does. 
March 02, 2017

Time for Organizations to ‘Get Real’ About Their Content Identity, Says Accenture Interactive Study

NEW YORK, Mar. 2, 2017 The insatiable demand for quality content requires organizations to move beyond traditional advertising and to harness their ability to produce truly authentic, credible and relevant content. According to new research from Accenture Interactive, titled “You Are Your Content,” quality content is the single most important driver of brand engagement. It is more critical than ever for organizations to master their content identity as it is the true reflection of who an organization is to its audiences – internal and external. 
March 01, 2017

Generation Z to Switch the Majority of Purchases to Retailers That Provide the Newest Digital Tools and Channels, Accenture Research Reveals

NEW YORK; Mar. 1, 2017 – Retailers looking to capture share of wallet and brand loyalty from the next generation of consumers – Gen Z – will need to step up their focus on new ways of engagement.  This group is looking for enhanced digital tools such as the ability to purchase directly via visual social platforms including YouTube, Facebook, Instagram and Snapchat, according to new global consumer research from Accenture.
February 27, 2017

Blockbuster Deals in China Make Asia-Pacific the Leader in Global Fintech Investments, Accenture Analysis Finds

HONG KONG, LONDON and NEW YORK; Feb. 27, 2017 – Global investment in financial technology (fintech) ventures grew 10 percent in 2016, to US$23.2 billion, driven primarily by a wave of blockbuster deals in China, according to Accenture (NYSE:ACN) analysis of data from CB Insights, a global venture-finance data and analytics firm.
February 20, 2017

One in Four US Consumers Have Had Their Healthcare Data Breached, Accenture Survey Reveals

ORLANDO, Fla.; Feb.20, 2017 – One in four U.S. consumers (26 percent) have had their personal medical information stolen from technology systems, according to results of a survey from Accenture (NYSE: ACN) released today at HIMSS2017 in Orlando.
February 16, 2017

Citizen Satisfaction with Digital Government Services Doubles in Two Years, Accenture Report Shows

NEW YORK; Feb.16, 2017 – While U.S. citizens’ expectations for digital government increased by more than 15 percent over the past two years, their level of satisfaction with digital services available from government more than doubled over the same period, according to findings of an Accenture (NYSE: ACN) survey.
February 14, 2017

Organizations Wasting Billions on Customer Loyalty Programs That Don’t Work Like They Used To, Accenture Strategy Study Finds

NEW YORK; Feb. 14, 2017 – Organizations are wasting billions of dollars each year on customer loyalty programs that don’t work like they used to, according to new research from Accenture Strategy. With millions of loyalty points sitting dormant and the majority of U.S. consumers (78 percent) retracting loyalty at profit-crushing rates, organizations must pay attention to the new factors driving customer loyalty in the digital age or risk losing customers for good. 
February 09, 2017

Healthcare Providers and Payers Must Expand Delivery Options to Meet Consumer Demand for Virtual Services, says Accenture Survey

CHICAGO; Feb. 9, 2017 – Growing consumer demand for virtual healthcare services is putting increasing pressure on providers and payers to expand delivery options for on-demand health services, a new survey from Accenture (NYSE:ACN) found.  
February 07, 2017

Accenture Finds Girls’ Take-up of STEM Subjects is Held Back by Stereotypes, Negative Perceptions and Poor Understanding of Career Options

LONDON; Feb. 7, 2017 – New research from Accenture (NYSE: ACN) reveals that young people in the United Kingdom and Ireland are most likely to associate a career in science and technology with ‘doing research’ (52 percent) ‘working in a laboratory’ (47 percent) and ‘wearing a white coat’ (33 percent). The study found that girls are more likely to make these stereotypical associations than boys.