Poor Customer Service Drives Nearly Half of U.S. Consumers to Take Their Business Elsewhere, Accenture Survey Finds

Accenture Named in “Leaders” Quadrants for CRM Service Providers in Europe and North America, According to Top Analyst Firm

Accenture has been positioned in the “Leaders” quadrant in Gartner Inc.’s 2006 Customer Relationship Management (CRM) service provider marketplace analyses for Europe and North America.
May 30, 2006

Accenture Launches Media Audit and Optimization Service to Help U.S. Companies Measure Return on Investment in Advertising

Accenture Launches Media Audit and Optimization Service to Help U.S. Companies Measure Return on Investment in Advertising
May 22, 2006

Government Agencies That Deliver Outstanding Customer Service Provide An Experience That Rivals The Private Sector, Accenture Report Finds

Government Agencies That Deliver Outstanding Customer Service Provide An Experience That Rivals The Private Sector, Accenture Report Finds
May 17, 2006