Helping companies acquire, develop and retain more profitable customer relationships through effective marketing, direct and indirect sales, customer service, field support and customer contact operations.
Nearly three quarters of the marketing executives in the U.S. and the U.K. say that their company is unable to measure a marketing campaign’s Return On Investment (ROI), according to a study released by Accenture
Avaya and Accenture announce a customer relationship management (CRM) alliance to deliver contact center business solutions to help enterprises increase operational efficiency, enhance and retain customer relationships and support revenue growth.
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