Accenture Report Finds Consumer Values and Buying Motivations Have Fundamentally Changed, Shifting Away from Price and Quality
NEW YORK; June 23, 2021 – A majority of consumers — across demographics and geographies — are reimagining their values and basing purchasing decisions on factors beyond price and quality, according to a new report by Accenture (NYSE: ACN).
June 23, 2021
New Accenture Research Finds Leaders and Employees Hold Differing Views on Progress Toward Equality
NEW YORK; Mar. 4, 2020 – A significant gap exists between the way leaders and employees view progress toward equality in their organizations, according to new research from Accenture. Closing the gap will yield substantial benefits for companies and their employees.
March 04, 2020
$1 Trillion At Risk for Companies That Fail to Maintain Customer Relevance
NEW YORK; June 19, 2018 – New research from Accenture (NYSE: ACN) finds that U.S. companies risk losing $1 trillion of revenue if they fail to maintain customer relevance, forcing consumers to seek alternative brands. Once gone, more than one quarter of the consumers are unlikely to return.
June 19, 2018
Accenture Positioned as a Leader in Gartner Magic Quadrant for CRM and Customer Experience Implementation Services Worldwide
NEW YORK; Feb. 21, 2017 – Accenture is positioned in the “Leaders” quadrant of independent analyst firm Gartner Inc.’s recent report, “Magic Quadrant for CRM and Customer Experience (CX) Implementation Services, Worldwide1”. The report marks Accenture’s tenth consecutive time as Leader, a position achieved every year since the inception of the report.
February 21, 2017
Consumer Goods Companies Can Tap a U.S. $700bn Growth Opportunity If They Understand The “Fluid Consumer” and Learn to Flex their Operating Models Accordingly, Accenture Argues
NEW YORK, Nov. 16, 2016 – Consumer packaged goods (CPG) companies must re-focus on the consumer rather than goods, according to a new book from Accenture entitled The Fluid Consumer, by Teo Correia.
November 16, 2016
American Honda Distinguishes Accenture with 2015 Premier Partner Award
NEW YORK; Oct. 28, 2015 – Accenture was presented with American Honda’s distinguished Premier Partner Award for the second year at a special ceremony hosted by American Honda Executive Vice President John Mendel in Torrance, CA, on Thursday.
October 28, 2015
Mediocre Performance by a Majority of Sales Representatives Cost Companies 3.2 Percent in Potential Revenue, Accenture Research Shows
NEW YORK; Dec. 4, 2014 – The vast majority of corporate sales representatives are consistently average performers but could boost the competitiveness of companies by generating hundreds of millions of dollars in additional revenue each year for those businesses able to lift their performance even modestly, according to new research from Accenture (NYSE: ACN) and CSO Insights. Today, mediocre performance is costing companies 3.2 percent in potential revenue, but that could be secured through a five percent improvement in sales performance enabled by a combination of enhanced training, technology-enabled sales tools and better use of data and analytics.
December 04, 2014
U.S. “Switching Economy” Puts Up To $1.3 Trillion of Revenue Up for Grabs for Companies Offering Superior Customer Experiences, Accenture Research Finds
NEW YORK; October 22, 2013 – Despite having more data and insights into consumer desires and preferences, companies in the U.S. have failed to meaningfully improve customer satisfaction or reverse rising switching rates among their customers. As a result, there is a potential $1.3 trillion of revenue at play in the U.S. market represented by the “switching economy,” according to new research released by Accenture (NYSE: ACN)*.
October 22, 2013
Accenture and Rail Solutions, an SNCF subsidiary, Deliver New Reservation, Revenue Management and CRM Systems For Nuovo Trasporto Viaggiatori (NTV)
ROME; April 11, 2013 – Accenture (NYSE: ACN) and Rail Solutions, an SNCF subsidiary, today announced that they have successfully delivered a range of passenger-focused systems for new Italian rail operator, Nuovo Trasporto Viaggiatori (NTV). These include an advanced reservation and distribution platform, a revenue management system and a customer relationship management (CRM) system.
April 11, 2013
Accenture and Rail Solutions, an SNCF subsidiary, Deliver New Reservation, Revenue Management and CRM Systems For Nuovo Trasporto Viaggiatori (NTV)
ROME; April 11, 2013 – Accenture (NYSE: ACN) and Rail Solutions, an SNCF subsidiary, today announced that they have successfully delivered a range of passenger-focused systems for new Italian rail operator, Nuovo Trasporto Viaggiatori (NTV). These include an advanced reservation and distribution platform, a revenue management system and a customer relationship management (CRM) system.
April 11, 2013