March 06, 2013
United Fire Group Selects Accenture to Optimize Claims Handling Processes and Provide Better Customer Service
Insurer to deploy Accenture Claim Components software as its core claims processing system
NEW YORK; March 6, 2013 – Accenture (NYSE: ACN) has been selected by United Fire Group, Inc. and its subsidiaries (“United Fire Group”) to implement its claims management software application, Accenture Claim Components, to serve as the insurer’s core claims processing system. The new system will help United Fire Group streamline claims processes and improve service for both agents and customers.
“Providing superior claims handling to customers that have experienced a loss is our top priority,” said David E. Conner, Vice President and Chief Claims Officer, United Fire Group, Inc. “Accenture Claim Components will support increased automation to maximize the efficiency of the claims management process, allowing our agents and adjusters to focus on the people instead of the process.”
Accenture Claim Components is a comprehensive claims management solution covering property and casualty (P&C) claims functions from first notice of loss to settlement and recovery, for all lines of business. The solution provides real-time analytics and business-driven configuration consoles that will assist United Fire Group to more efficiently manage individual claims and more effectively balance its claims workload.
“We are pleased that United Fire Group has selected Accenture Claim Components for their core claims management system,” said Michael A. Jackowski, global managing director of Accenture Software for P&C insurance. “Built on a modern technology platform that helps to achieve a lower cost per claim and reduce IT costs overall, Accenture Claim Components provides a robust claims processing solution to insurers of all sizes. Accenture Claim Components is highly configurable, function-rich and is designed to seamlessly integrate with the insurer’s existing IT infrastructure.”
Accenture’s policy and claims software offers insurance carriers an integrated suite of software with modules that can be implemented individually or as part of a broader migration strategy. The combined software enables insurers of all sizes to benefit from a flexible suite of P&C software to configure products, transact lines of business and process claims.
Accenture is a global management consulting, technology services and outsourcing company, with 259,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$27.9 billion for the fiscal year ended Aug. 31, 2012. Its home page is www.accenture.com.
Accenture Software combines deep technology acumen with industry knowledge to develop differentiated software products. It offers innovative software-based solutions to enable organizations to meet their business goals and achieve high performance. Its home page is www.accenture.com/software. The home page for Accenture’s P&C Insurance software products is www.accenture.com/pcsoftware.
About United Fire Group, Inc.
Founded in 1946 as United Fire & Casualty Company, United Fire Group, Inc., through its insurance company subsidiaries, is engaged in the business of writing property and casualty insurance and life insurance and selling annuities. Our company’s net premiums written totaled $546.5 million for the nine-month period ended September 30, 2012, and our market capitalization was $639.2 million at September 30, 2012.
Through our subsidiaries, we are licensed as a property and casualty insurer in 43 states, plus the District of Columbia, and we are represented by approximately 1,200 independent agencies. The United Fire pooled group is rated "A" (Excellent) by A.M. Best Company.
Our subsidiary, United Life Insurance Company, is licensed in 36 states, represented by more than 900 independent life agencies and rated an "A-" (Excellent) by A.M. Best Company.
For more information about United Fire Group, Inc. visit www.unitedfiregroup.com.
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