Award-winning Work in Government/Non-Profit and Transportation Sectors, Nominated by Accenture
WASHINGTON; June 6, 2006 – Three Accenture clients have received prestigious 2006 Laureate distinctions by IDG’s Computerworld Honors Program for outstanding work in the public sector.
Nominated by Accenture (NYSE: ACN), the three government organizations were selected as “Laureates” by a panel of industry experts in the Government & Non-Profit Organizations category for using technology to improve operations and services to citizens. The three Laureates are:
- Texas Department of Family Protective Services. This Texas state department is being honored because of its Mobile Protective Services (MPS) project, which features an interactive application that runs on a tablet PC device and allows Protective Services caseworkers to file reports in the field using handwriting and voice recognition. MPS is the first of its kind and is the only mobile solution that allows state caseworkers to upload and download data – including departmental forms, e-mail, digital photographs – wirelessly and in real-time. Because of the system, caseworkers are able to spend more time in the field, use mapping software for directions, communicate with supervisors and increase the time they spend with clients.
- Metro St. Louis. In order to help St. Louis’ transit authority reduce maintenance costs while improving vehicle reliability, a new “predictive monitoring” system was piloted that flags vehicle breakdowns before they occur and optimizes maintenance schedules for well-performing vehicles. Accenture equipped 20 buses with sensors that monitored 15 different engine and transmission performance indicators, relaying real-time results to Accenture’s computers for statistical analysis. Combined with Accenture’s predictive monitoring software, the data allow Metro’s maintenance team to review potential problems before they occur and determine the best time to perform maintenance.
- United States Postal Service. For the first time, the USPS has an accurate and complete picture of who its customers are and how it serves them, thanks to a new Customer Information Services (CIS) program. CIS provides a unique ID number or each of the postal system’s 32 million business and individual customers and gives a consistent global view of each transaction with each customer. These insights allow the USPS to better serve customers by anticipating their needs based on purchasing activity and help the USPS create opportunities to increase revenues while reducing marketing costs.
“The Computerworld Honors Program represents the best achievements in information technology, so it is fitting that these three examples of technology helping governments attain high performance have been recognized,” said Lisa Mascolo, managing director of Accenture’s US Government operating unit. “We are honored to be associated with these three projects and proud that they have been recognized by our peers as some of the best technology applications in the public sector.”
Established in 1988, the Computerworld Honors Program brings together CEOs and chairpersons of the principals of the world’s foremost information technology companies to recognize visionary uses of information technology to promote positive social, economic and educational change.
Each year, members of the Computerworld Honors Chairmen’s Committee, a group of 100 chairmen and CEOs from leading global IT companies, submit nominations in 10 distinct categories of industry-related endeavor for organizations they feel demonstrated extraordinary use of information technology. The categories are: Business & Related Services; Education & Academia; Environment; Energy & Agriculture; Finance; Insurance & Real Estate; Government & Non-Profit Organizations; Manufacturing; Media, Arts & Entertainment; Medicine; Science and Transportation.
Accenture is a global management consulting, technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills and technologies to help clients improve their performance. With more than 129,000 people in 48 countries, the company generated net revenues of US$15.55 billion for the fiscal year ended Aug. 31, 2005. Its home page is www.accenture.com.