NEW YORK and DETROIT; Feb. 15, 2005 – Accenture (NYSE: ACN) and Health Alliance Plan (HAP) have signed a multi-year information technology outsourcing agreement that extends their existing contract through 2010.
Accenture will continue to develop, maintain and support HAP’s eCommerce applications and systems that allow the health plan to interact online with members, providers, employers and agents. Accenture will continue to support HAP’s core administrative systems, including enrollment, billing, claims processing, capitation and other processes.
“Our relationship with Accenture enables HAP to provide our members with market-leading information technology and efficient, cost-effective service,” said Dennis Sirosky, HAP senior vice president of Product and Information Technology. “The extension of this IT outsourcing contract is a testament to the quality of service and increased productivity Accenture has delivered to date.”
Dan Darland, a partner in Accenture’s Health & Life Sciences practice, said, “To increase customer loyalty and achieve growth, health plans must develop operational and technological flexibility to respond quickly to the needs of plan members, providers and employers. HAP is clearly a leader in this area. By outsourcing several key components of its IT function, HAP has a leading-edge technology and operating infrastructure that delivers differentiated value to its customers.”
Accenture is a global management consulting, technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills and technologies to help clients improve their performance. With more than 100,000 people in 48 countries, the company generated net revenues of US$13.67 billion for the fiscal year ended Aug. 31, 2004. Its home page is www.accenture.com.
Headquartered in Detroit, HAP is a nonprofit health plan serving more than 529,000 members and 2,800 employer groups. HAP is a subsidiary of the Henry Ford Health System, one of the nation’s leading regional health care systems. The National Committee for Quality Assurance awarded HAP’s Commercial HMO its highest status, Excellent Accreditation, and Full Accreditation for Alliance Health and Life Insurance Company PPO products. General Motors designated HAP’s Commercial HMO a “Benchmark HMO” for providing high quality service and value.