Insurer to deploy Accenture Duck Creek Suite to streamline product development and enhance customer service
NEW YORK; Dec. 4, 2013 – Accenture (NYSE: ACN) has been selected by Coverys, one of the top providers of medical professional liability insurance in the country, to transform the insurer’s software platform and support the company’s plans for future growth. Coverys chose the Accenture Duck Creek Suite, including Policy, Billing and Claims software to create a single integrated solution for rating, quoting, underwriting, billing, claims administration and policy lifecycle support.
The Accenture Duck Creek Suite of software will enable Coverys to continue to serve their customers, agents and brokers through customized, streamlined processing and a user experience tailored for each role. The flexibility of Accenture Duck Creek Policy allows for easy changes to existing products and the rapid development of new services, helping to give the insurer a competitive advantage in a crowded marketplace. Accenture Duck Creek Billing and Claims will help Coverys maintain a high level of customer service by providing centralized data management for both billing and claims administration processes, sustaining workflow effectiveness without adding complexity.
“Coverys strives to be well-positioned to react to market changes and is committed to utilizing modern technology to provide superior products and services,” said Eric Crockett, vice president of information technology for Coverys. “A pre-integrated suite with high quality components is essential. The Accenture Duck Creek Suite gives us the right business capabilities and a highly flexible platform that will enable us to grow.”
“The modern technology and highly flexible configuration capabilities of the Accenture Duck Creek Suite will help enable Coverys to go to market with new products quickly,” added Michael A. Jackowski, global managing director of Accenture Software for Property & Casualty Insurance.
Accenture’s award-winning policy and claims software offers carriers an integrated suite of software with modules that can be implemented individually or as part of a broader migration strategy. The Accenture Duck Creek Suite helps insurers of all sizes to benefit from a flexible suite of property & casualty software to configure products, transact lines of business and process claims.
Coverys is one of the top 10 medical professional liability insurance providers in the country based on direct written premium. Coverys member companies insure more than 25,000 physicians, surgeons, dentists, certified nurse midwives and allied healthcare providers, as well as more than 500 hospitals, health centers and clinics in 24 states from coast to coast. Coverys has net admitted assets of $3.3 billion, direct written premium of $368 million and policyholder surplus of $1.3 billion, as of December 31, 2012. In addition, Coverys member insurance companies Medical Professional Mutual Insurance Company (“ProMutual”) and ProSelect Insurance Company (“ProSelect”), as well as ProMutual-sponsored Coverys RRG, Inc. (“Coverys RRG”) have a Best’s Rating of A (Excellent). MHA Insurance Company (“MHAIC”) and Washington Casualty Company (“WCC”) have a Best’s Rating of A- (Excellent).
Coverys emphasizes physician education and patient safety, and the company is acknowledged as a leader in providing supportive risk management services and resolute claim defense to the healthcare community. Coverys also offers a variety of interactive and relevant continuing medical education (CME) activities to healthcare providers across the country. For more information visit the Coverys website at www.coverys.com. Timely industry and company news can also be found on the Coverys blog at coverys.wordpress.com, on Twitter (@Coverys) and on the company’s Facebook page.
Accenture is a global management consulting, technology services and outsourcing company, with approximately 275,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page is www.accenture.com.
Accenture Software combines deep technology acumen with industry knowledge to develop differentiated software products. It offers innovative software-based solutions to enable organizations to meet their business goals and achieve high performance. Its home page is www.accenture.com/software. For P&C Insurance software, its home page is www.accenture.com/pcsoftware. Accenture’s P&C insurance software is part of Accenture Property & Casualty Insurance Services. By applying its extensive industry knowledge to continuously enhance its software, Accenture helps insurers reduce operating costs, and drive growth through better customer interaction and product innovation.
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