Technical and workflow improvements will increase health system’s financial performance
ROANOKE; Oct. 29, 2015 – Carilion Clinic, a not-for-profit healthcare organization, signed a two-year contract with Sagacious Consultants, recently acquired by Accenture (NYSE:ACN), to support patient engagement by improving the performance of key revenue cycle functions.
“Carilion is committed to providing our patients with better financial information about their payment responsibilities at both the beginning and conclusion of care,” said Carolyn Chrisman, senior vice president of revenue cycle, Carilion Clinic. “We believe this engagement will advance the tools, training and technology needed to better support the communities we serve.”
Sagacious will leverage its technical and operational expertise to help enhance the processes and systems at the core of Carilion Clinic’s business operations. The engagement will involve process improvement aimed to help Carilion Clinic with its strategy to appropriately increase patient financial clearance, reduce uncollectable debt, and increase the efficacy of collection activities directed towards insurance providers. The program is designed to help develop and implement revenue cycle solutions, to better ensure a complete transfer of knowledge for Carilion Clinic’s long-term sustainability and success.
“This engagement will help Carilion Clinic generate appropriate cash flow that will help fuel innovation and advancement for years to come," said Aaron Kull, senior director of strategic services, Sagacious Consultants. “The refinement in patient engagement strategies will help further the ability to serve Carilion’s wide community of patients and families.”
Sagacious Consultants, recognized as the 2013 Best in KLAS for Clinical Implementation Services, is a leading consulting practice that specializes in the implementation, systems integration, upgrades and optimization of electronic health record (EHR) solutions from Epic Systems Corporation.
About Carilion Clinic
Carilion Clinic is a not-for-profit healthcare organization serving nearly one million people in Virginia through hospitals, outpatient specialty centers and advanced primary care practices. Led by multi-specialty physician teams with a shared philosophy that puts the patient first, Carilion is committed to improving outcomes for every patient while advancing the quality of care through medical education and research. For more information visit www.carilionclinic.org/about
Accenture is a global management consulting, technology services and outsourcing company, with more than 358,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$31.0 billion for the fiscal year ended Aug. 31, 2015. Its home page is www.accenture.com.
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