Under the contract, Accenture’s initial task is to develop a blueprint for Amtrak’s Strategic Asset Management initiative, which is a phased approach to streamlining its business processes. Longer term, Accenture will deliver solutions for Amtrak’s ERP infrastructure and help consolidate a number of disparate information systems to help Amtrak increase productivity and better leverage resources and infrastructure.
“When the deployment is complete, Amtrak will be able to operate more holistically across the entire enterprise, rather than managing individual silos,” said Jerry Briggs, managing director of Accenture’s U.S. federal practice. “Having a single view of the enterprise will enable Amtrak to realize efficiencies in many areas, including in scheduling and maintenance, both of which ultimately can have a positive impact on the passenger travel experience,” Briggs said.
The U.S. federal government created Amtrak in 1971 to provide inter-city passenger rail services in the United States. Amtrak serves 28 million riders annually with more than five billion passenger miles traveled each year. The company has approximately 19,000 employees and operates a daily average of 300 trains serving 46 of the 48 continental states from more than 700 locations nationwide. Primary bases of operations include Washington, D.C.; Wilmington, Del.; Philadelphia; New York; Chicago; Jacksonville, Fla.; and Oakland, Calif.
Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With more than 180,000 people in 49 countries, the company generated net revenues of US$19.70 billion for the fiscal year ended Aug. 31, 2007. Its home page is www.accenture.com.
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