LONDON; Oct. 2, 2006 – Alliance & Leicester plc, the seventh-largest UK bank, has signed a contract with Accenture to renew its core IT banking systems with Alnova Financial SolutionsTM (Alnova), an Accenture banking solution. Accenture will replace the bank’s key legacy systems with Alnova in a phased implementation over the next three years, covering retail current accounts and savings, personal loans, and commercial banking.
As part of the implementation, Accenture will also provide application development and maintenance services. The engagement represents the third Alnova implementation in the UK-Ireland market. Alnova is Accenture’s custom banking solution covering all aspects of universal banking in an integrated, browser-based environment that crosses multiple delivery channels.
Ian Buchanan, director of technology at Alliance & Leicester, said: “Alliance & Leicester will be the first major UK bank to implement Alnova. The new system will enable us to increase our flexibility and simplify our operations by removing duplication and complexity in our use of technology. It will also improve the efficiency of our business operations and enhance customer service with real-time, customer-focused processes.”
“Forward-looking banks such as Alliance & Leicester seek to streamline their information technology and related processes as a key to deliver high performance and responsiveness to their customers’ changing needs,” said Adrian Lajtha, group chief executive of Accenture’s Financial Services practice. “Alnova helps deliver this, as more than 100 banks worldwide know. We are looking forward to working with Alliance & Leicester to deliver the benefits from this exciting project.”
Accenture is currently working with Alliance & Leicester Commercial Bank to implement an image and workflow system to support customer service. According to the bank, the first phase, implemented earlier this year, has already made a significant contribution to improving efficiency and responsiveness to customer queries.
The new core banking system is one of a number of initiatives designed to deliver the bank’s strategy of being the UK’s leading direct bank and to achieve its strategic targets.
Accenture is a global management consulting, technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills, and technologies to help clients improve their performance. With approximately 140,000 people in 48 countries, the company generated net revenues of US$16.65 billion for the fiscal year ended Aug. 31, 2006. Its home page is www.accenture.com.
About Alliance & Leicester
Alliance & Leicester plc is one of the UK’s leading financial services groups – offering market leading products to both retail and business customers. Alliance & Leicester is a member of the FTSE 100 index of the UK’s leading companies.