MINNEAPOLIS, Minn. and ORLANDO, Fla.: Feb. 7, 2006 – AirTran Airways has signed a business process outsourcing agreement for Navitaire’s Open Skies hosted reservation system, renewing services provided under an existing five-year contract. Terms of the agreement were not disclosed.
Navitaire, a wholly owned Accenture BPO business, provides outsourced technology and business solutions to the airline industry. Its Open Skies system is an integrated Web-enabled reservation and inventory software suite that includes Internet, call center and airport departure control functionality.
A long-time Navitaire customer, AirTran is one of most successful and fastest-growing airlines in North America. In 2004, with continued double digit growth in both revenue and passenger volume, AirTran surpassed $1 billion in annual revenues.
“The Navitaire Open Skies system continues to develop new and innovative tools that help us manage our reservations, distribution and inventory systems as AirTran continues to grow,” said Kevin Healy, vice president of planning for AirTran Airways. "The AirTran business model is based on low cost, quality service; Navitaire is a leader in developing new technology and cost effective systems which support AirTran Airways’ low cost network. These highly effective systems allow AirTran to maintain our three Georgia call centers. With this new agreement we not only extend our strong relationship with Navitaire, we also have the opportunity to control our operating costs in this area in the coming years."
“We salute AirTran’s success in this highly competitive market,” said John Dabkowski, managing director of Navitaire. “Navitaire’s industry-leading solutions are proven to help airline leaders like AirTran Airways achieve high-performance results and enable profitable growth.”
About AirTran Airways
AirTran Airways, one of America’s largest low-fare airlines with 7,000 friendly, professional Crew Members, operates over 600 daily flights to 49 destinations. The airline’s hub is at Hartsfield-Jackson Atlanta International Airport, where it is the second largest carrier. AirTran Airways recently added the fuel-efficient Boeing 737-700 aircraft to create America’s youngest all-Boeing fleet. The airline is also the first carrier to install XM Satellite Radio on a commercial aircraft. For reservations or more information, visit airtran.com. (America Online Keyword: AirTran).
Navitaire provides reservation, direct distribution, revenue protection, operations management and recovery, decision-support and passenger revenue accounting technology to the airline industry through its hosted delivery model. The company’s worldwide customer base comprises more than 60 airlines, including a majority of the world’s most profitable carriers including JetBlue, AirAsia, AirTran Airways, GOL, Ryanair, Continental and Air New Zealand. A wholly owned subsidiary of Accenture, Navitaire is headquartered in Minneapolis, with offices in Salt Lake City, Austin, Auckland, London, Sydney, Manila and Prague. Its homepage is www.navitaire.com.