Accenture Signs Three-Year Application Outsourcing Agreement with XM Canada
TORONTO; March. 20, 2006 – XM Canada has engaged Accenture to provide application outsourcing services to support its customer care and business platform, which Accenture designed and built.
Under a previous agreement, Accenture designed, built and deployed the subscriber management, customer care and billing systems to support the launch of XM Canada’s business. The new application outsourcing agreement will enable XM Canada to focus on its core business of content delivery and subscriber acquisition.
“Accenture has significant experience helping companies grow their functionality to support a rapidly expanding customer base,” said Stephen Tapp, president and COO of XM Canada. “As Canada’s No. 1 satellite radio service provider, we are excited to be able to tap into Accenture’s skilled and flexible resources to help us bring the best in commercial-free music and entertainment to more Canadians from coast to coast.”
“Customers are adopting subscription-based satellite radio in Canada at a rate faster than any other communications service in history,” said Dennis Melnbardis, managing partner of Accenture’s Communications & High Tech group in Canada. “The applications to support this growth are vital to the future of XM Canada’s growing business. We are excited about the opportunity to continue our work with XM Canada in supporting their delivery of next-generation radio to the country.”
About Accenture
Accenture is a global management consulting, technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills and technologies to help clients improve their performance. With more than 126,000 people in 48 countries, the company generated net revenues of US$15.55 billion for the fiscal year ended Aug. 31, 2005. Its home page is www.accenture.com.
About Canadian Satellite Radio Holdings Inc.
Canadian Satellite Radio Holdings (CSR) Inc. is the first company to offer satellite radio to Canadians, with the strongest satellite radio signal reaching more Canadians. CSR operates as XM Canada™ through its subsidiary Canadian Satellite Radio Inc. CSR creates unique Canadian content to be broadcast in Canada and the United States and has an exclusive Canadian licence from U.S.-based XM Satellite Radio Inc. (XM), the leading satellite radio provider in the U.S. with more than six million subscribers.
CSR, through XM Canada™, offers listeners more than 80 channels for Canada’s lowest monthly subscription fee – $12.99. XM Canada™ offers the most commercial-free music channels and the most NHL game coverage, and news, talk, sports and children’s programming across Canada. XM Canada™ launched its French and English satellite channels for all of North America to hear on November 22, 2005. After next season, XM will become the exclusive provider of NHL games coverage on satellite radio. As a partner, General Motors of Canada factory-installs XM radios in more than 50 of its 2006 models. To find out more about Canadian Satellite Radio Inc. (TSX: XSR.SV), visit our website at www.cdnsatrad.com. To subscribe to XM Canada online or for more information about XM Canada’s programming line-up and radio choice, visit www.xmradio.ca.
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Sarah Thompson
Media & Analyst Relations Manager, Media & Analyst Relations ManagerAccenture
+1 (416) 641-4416