PHILADELPHIA; Dec. 6, 2010 – Accenture (NYSE: ACN) today announced that its claims management application has been selected by ACE Private Risk Services, the ACE Group’s high-net-worth personal lines insurance business, to support its claims management operation in the U.S. The companies will jointly implement the Accenture Claim Components to handle all claims submitted to ACE Private Risk Services under its personal and specialty lines.
"We believe a high-performing claims management system is criticalto achieving customer satisfaction, profitability and growth," said Bob Courtemanche, CEO of ACE Private Risk Services. "We chose the Accenture Claim Components for its innovative design, deep functionality, and strong track record in the industry. Accenture’s understanding of the claims handling process, and its global experience in implementing core insurance systems, make the company an ideal business partner.”
“In today’s challenging times, now, more than ever, it is important for insurers to take advantage of the opportunities within their claims operations to improve their profitability and achieve meaningful differentiation,” said Michael A. Costonis, executive director of Accenture’s Insurance practice for North America. “Innovative insurers such as ACE Private Risk Services understand the pivotal role that technology plays in creating a claims service that is capable of meeting the high standards and changing demands of its customers.”
Accenture is a global management consulting, technology services and outsourcing company, with approximately 204,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$21.6 billion for the fiscal year ended Aug. 31, 2010. Its home page is www.accenture.com.
Accenture Software combines deep technology acumen with industry knowledge to develop differentiated software products. It offers innovative software-based solutions to enable organizations to meet their business goals and achieve high performance. Its home page is www.accenture.com/software.
About ACE Private Risk Services
ACE Private Risk Services is the ACE Group’s high-net-worth personal lines business, which provides specialty coverage for homeowners, automobile, recreational marine, umbrella liability and collections insurance for affluent individuals and families. Additional information can be found at: www.aceprivateriskservices.com. Celebrating 25 years of insuring progress, the ACE Group is a global leader in insurance and reinsurance serving a diverse group of clients. Headed by ACE Limited (NYSE: ACE), a component of the S&P 500 stock index, the ACE Group conducts its business on a worldwide basis with operating subsidiaries in more than 50 countries. Additional information can be found at: www.acegroup.com.
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