NEW YORK; June, 10, 2013 – Accenture (NYSE:ACN) has been positioned as a leader by IDC Energy Insights in providing professional services to utility companies in the EMEA region – Europe, Middle East and Africa. In its newly published IDC MarketScape: IT Services Providers in the EMEA Utilities Market, (Doc #EIOS02V), May 2013, IDC assessed the capabilities and strategies of leading professional service firms in addressing the specific needs of the utilities industry in the region, including electricity, gas, water and district heating/cooling.
The services assessed by IDC Energy Insights included business consulting, IT consulting, systems integration, custom application development, IS outsourcing, business process outsourcing (horizontal and utilities industry specific), and support and training. The report evaluated firms according to their success in delivery and examined offering and service completeness, strategy, industry focus, and customer satisfaction.
“We are pleased to be recognized as a leader in utilities by the IDC MarketScape,” said Matias Alonso, global managing director, Accenture Utilities industry group. “Accenture today works with 75 percent of utility companies included in the Fortune Global 500. Our growth strategy is founded on differentiation through business services, which focus on specific industry issues and a commercial approach based on business outcomes. They assemble people skills, assets, and software platforms, packaged and protected know-how and software and business processes to provide our clients with end-to-end solutions.”
The IDC MarketScape highlighted Accenture’s business services for the utilities industry, including:
- Accenture Capital Project Services - covering each phase of a capital project life cycle, from planning to decommissioning
- Accenture Plant and Commercial Services - including plant management and optimization, trading and risk management and market operations
- Accenture Smart Grid Services - including grid operations, transmission & distribution asset management, work, field and resource management and automated metering infrastructure
- Accenture Energy Consumer Services - including customer solutions, services and transformation
- Accenture Enterprise Services - addressing corporate services.
The IDC MarketScape noted that cloud, analytics and big data, social media and mobility are all integrated into these business services.
According to Roberta Bigliani, Head of Europe Middle East & Africa, IDC Energy Insights, "Utilities are looking for service companies which profoundly understand their business goals and actively support them in their achievement. The following capabilities are demanded: value for money, outstanding customer service and delivery capabilities, strong utilities expertise, and innovative and future looking offering.”
About IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
Accenture is a global management consulting, technology services and outsourcing company, with approximately 261,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$27.9 billion for the fiscal year ended Aug. 31, 2012. Its home page is www.accenture.com.
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