NEW YORK; August 21, 2015 – Accenture (NYSE: ACN) has been positioned as a Leader in International Data Corporation’s (IDC) inaugural “IDC MarketScape: Worldwide Finance and Accounting BPO Services 2015 Vendor Assessment” (doc # 256297, June 2015). The report represents a vendor assessment including both qualitative and quantitative characteristics that define success in the Finance and Accounting (F&A) Business Process Outsourcing (BPO) services market.
IDC evaluated 18 F&A BPO service providers with global services portfolios based on a framework that highlights four key success factors, including “ability to offer services across the value chain of any customer’s F&A function and capability that spans automation, analytics and mobility;” “ability to assist customers with reducing operational costs, growth, and managing customers;” “managing the basics;” and “scale and people.” These factors are expected to be the most influential for success in the market in both the short term and the long term.
In naming Accenture as a Leader, the IDC MarketScape rated Accenture highly for its “future portfolio” and “cost management plans.” The report states that Accenture works with clients to “create an environment of integrity, compliance, transparency and control while helping create a flexible F&A organization with an appropriate and balanced focus on cost, the agility needed to respond to external pressures, and the capabilities necessary to support profitable growth.” Accenture is described as focusing on “delivering business outcomes, which results in a reduction in days sales outstanding, optimized working capital, improved customer satisfaction and reduced operational costs. Leveraging its F&A and industry experience across business functions, Accenture helps clients transform their business operations to optimize the outsourced and retained organizations while also building confidence and trust in reporting and controls.”
“We are proud to be recognized as an IDC MarketScape leader, demonstrating our ability to deliver business outcomes to our clients,” said Mike Salvino, group chief executive, Accenture Operations. “Having provided end-to-end F&A BPO services to global clients for nearly 25 years, we continue to draw on our industry insight and technology expertise in analytics and automation to drive more effective global operations through standardized processes at reduced operating costs.”
Buyers rated Accenture highly for its ability to integrate its project team with the client’s F&A team; global infrastructure, including the presence of local offices and resources to meet the client’s needs; and ability to optimize the ratio of onshore and offshore efforts.
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring process based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The capabilities score measures vendor product, go-to-market and business execution in the short-term. The strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.
Accenture’s approximately 20,000 F&A BPO professionals work with clients across 150 countries in 40 industries and more than 40 languages to provide individual F&A BPO services, as well as end-to-end
F&A BPO services as part of a transformational approach. Accenture’s F&A BPO services are delivered from more than 25 delivery locations and centers of excellence and are supported by a team of more than 3,000 BPO business advisors who are solely focused on providing predictive modeling, analytics, and business insights to clients.
Read an excerpt of the IDC MarketScape here.
© Copyright IDC, Source: IDC MarketScape: Worldwide Finance and Accounting BPO; Mukesh Dialani; June 2015
About IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
Accenture is a global management consulting, technology services and outsourcing company, with more than 336,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30.0 billion for the fiscal year ended Aug. 31, 2014. Its home page is www.accenture.com.
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