NEW YORK; Nov. 25, 2020 – Accenture (NYSE: ACN) has been positioned as a leader in the latest IDC MarketScape: Worldwide Professional Services Firms for Mining Operational Process Optimization 2020 Vendor Assessment.1
Accenture was recognized by the IDC MarketScape for key strengths, including its reliability, quality of capabilities and focus on the mining sector. The IDC MarketScape also highlighted Accenture’s unique ability to bring together the various elements of its business — strategy, digital capability, employee experience, IT, and business process outsourcing (BPO) — effectively for customers, along with its innovation frameworks, to solve operational problems for its mining clients.
The IDC MarketScape noted that Accenture’s scale in the mining sector and ecosystem of alliance partners enables it to create value across the mining value chain for clients. Another strength cited was Accenture’s engagement with stakeholders, particularly with board-level stakeholders, that drives support for engagements and business cases for new projects.
The report evaluated Accenture and seven other companies with established reputations for providing professional and IT services to help mining firms optimize their operational environment. Participation in the assessment was determined by market share, revenue, range of services and whether the vendor could demonstrate a variety of unique and vertical-specific offerings designed to support core mining business processes.
The IDC MarketScape looked at the following vendor services: business consulting, IT consulting, systems integration, application development, IT outsourcing, BPO, IT deployment support and IT education and training.
“We are helping our clients embrace change and remain at the forefront of the mining industry’s digital transformation, arming them with improved operational resilience and efficiency,” said David Burns, a managing director who leads Accenture’s Natural Resources business globally. “By providing solutions based on digital platforms, cloud, mobility, analytics, artificial intelligence (AI)/machine learning, security and digital twins, we work with clients to re-imagine their mining processes with broader and improved capabilities.”
The report noted Accenture’s mining business is built around cloud-based capabilities and projects relating to its SAP partnership. Furthermore, Accenture’s provision of operations services to mining companies is a critical part of its growth strategy. The firm’s focus on Industry X across its industrial sectors, along with a new mining hub in Perth, Australia, and the extension of service capabilities in operational transformation through acquisitions like Gapso Analytics and Fjord were also cited as distinguishing hallmarks from Accenture.
“As digital transformation becomes an increasingly important focus for mining companies, and in particular the integration of IT and OT systems, these firms are seeking the support of companies providing IT and digital-led IT services to help optimize and transform their operational processes,” said Emilie Ditton, Associate Vice President, IDC Energy Insights. “Accenture is a leader in this market, as the application of IT in operations becomes a more important part of the technology focus that mining companies have."
The report is based on detailed surveys and interviews with the service providers, reference calls with mining firms and publicly available information.
The IDC MarketScape: Worldwide Professional Services Firms for Mining Operational Process Optimization 2020 Vendor Assessment can be found here.
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
Combining the best of technology and human ingenuity, Accenture helps mining, metals, forest products and building materials companies enhance safety, empower workers, streamline operations, accelerate sustainable growth and more. To learn more, visit Accenture’s Natural Resources industry portal.
About IDC MarketScape:
IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
1. IDC #US44801219, October 2020
2. IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.
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