Accenture positioned highest for ability to execute and furthest for completeness of vision
NEW YORK; Sept. 3, 2019 – Accenture (NYSE: ACN) has again been recognized by Gartner, Inc., the world’s leading research and advisory company, as a Leader in the Magic Quadrant for IT Services for Communications Service Providers, Worldwide*. The company is positioned highest for ability to execute and furthest to the right for completeness of vision.
This is the eighth uninterrupted year that Gartner has recognized Accenture as a Leader in this report.
“New competitive, customer and technology demands require communications service providers to transform or risk becoming obsolete,” said George Nazi, senior managing director for Accenture’s Communications & Media industry practice globally. “We believe this recognition by Gartner validates our investment approach in services, technology and talent that help our clients with their digital transformation journeys.”
The report – Magic Quadrant for IT Services for Communications Service Providers, Worldwide – analyzed 13 vendors that provide IT services for CSPs. According to the report, “IT services for communications service providers (ITS-CSP) are IT consult/design, build and run services that CSPs buy to: enable new or enhance existing end-user offerings (services that CSPs offer to their customers), and transform their customer, revenue and service management. Transforming customer, revenue and service management includes optimizing existing resources and processes or implementing improved ones (for example, for better self-service, fulfilment, provisioning automation, monitoring, billing, supplier and partner management). It includes enhancing CSPs’ ability to leverage data and other assets for better customer impact. The scope includes “as a service”-based offerings and emerging delivery or business models.”
For Accenture’s insights on how telecom providers must play by new rules and find new growth in this era of disruption for both B2B and B2C environments, click here.
*Gartner, Magic Quadrant for IT Services for Communications Service Providers, Worldwide, Jouni Forsman, Amresh Nandan, 15 August 2019. This report was previously titled Magic Quadrant for Communications Service Providers from 2012-2014.
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