August 25, 2014
Accenture Positioned as a Leader in Gartner’s 2014 Magic Quadrant for IT Services for Communications Service Providers
Evaluation based on ability to execute and completeness of vision
NEW YORK; August 25, 2014Accenture (NYSE: ACN) has been recognized by independent analyst firm Gartner, Inc. as a leader who provides IT services for communications service providers (CSPs) which encompasses telecom operations management systems including business support systems, operations support systems, and service delivery platforms.
Accenture’s positioning was included in Gartner’s July 30, 2014 report entitled “Magic Quadrant for IT Services for Communications Service Providers,” by Jouni Forsman and Kamlesh Bhatia. In the report, Gartner analyzed 16 vendors of professional IT services for telecom operations management system to help clients find the right vendor for their service needs.
“As communications companies transform their businesses, they must put digital at the core of everything they do and offer,” said Tom Loozen, global managing director, Communications Industry group, Accenture. “Communications companies worldwide are looking to vendors that can help them combine their strengths in a holistic way and develop the kinds of IT capabilities that enable them to truly become end-to-end, digital businesses.”
Accenture’s Communications Industry group combines Accenture’s capabilities across Strategy, Digital, Technology and Operations, to provide flexible, scalable, end-to-end services that address clients’ needs by industry and by enterprise function. These services include:
  • Network Services, including network engineering and integration, field force, and IP network migration services;
  • Customer Business Services, encompassing Accenture Digital Customer Interaction Services to manage CSPs’ online customer relationships and Accenture Enterprise Acceleration Services, which enable CSPs to more effectively manage their direct and indirect enterprise relationships, including marketing, sales, account management and customer operations; and
  • Digital Video Services, a portfolio that includes video platform deployment for the design  and implementation of  video-over-IP services ; video operations, for outsourced video publishing; video transformation for the evolution of  broadcast video and content platforms to integrate with IP; and video marketing services, which incorporate analytics to integrate digital marketing and insights into an existing video business.
About Accenture
Accenture is a global management consulting, technology services and outsourcing company, with more than 293,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page is
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Barbara Burgess
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