The delivery center in Noida offers cross-industry BPO services in finance & accounting, human resources, learning, procurement and customer care, as well as industry-specific services focusing on the insurance, healthcare, pharmaceutical and utility industries. The center also offers custom BPO services, including the redesign and implementation of clinical data management practices for the pharmaceuticals industry, back office operations for the banking industry, and the management of a company’s end-to-end supply chain.
Professionals in the delivery center in Noida share the same methodologies and tools that Accenture uses across its Global Delivery Network, working with professionals in other Accenture delivery centers around the world to support Accenture’s growing global client base.
The delivery center in Noida brings the total number of centers in the Accenture Global Delivery Network to 53, following the opening of a center in Monterrey, Mexico in May. Accenture now has more than 35,000 professionals at 13 delivery centers in 6 cities in India, with centers in Mumbai, Bangalore, Chennai, Hyderabad, Pune and the Delhi area.
“The ability to serve the needs of our clients using a global capability is a key strength of Accenture,” said Pankaj Vaish, Accenture’s managing director, Delivery Center Network for BPO. “Our Global Delivery Network enables us to mobilize the right people with the right skills and capabilities to deliver solutions for our clients in a cost-effective and efficient manner. This new facility in Noida will support our growth plans in India, which is a key node in the Accenture Global Delivery Network.”
Commenting on Accenture’s growth in India, PG Raghuraman, Accenture’s lead executive, Delivery Center Network for BPO in India, said, “The establishment of a delivery center in Noida was driven by the continued strong client demand for Accenture’s services from India. In addition to achieving an impressive scale in India, we plan to hire a significant number of people over the next few months to support our new delivery center.”
The Accenture Global Delivery Network comprises more than 77,000 professionals at 53 delivery centers and at client locations worldwide. By applying a systematic approach to creating and capturing proven, repeatable processes, methodologies, tools and architectures, professionals in the Global Delivery Network enable Accenture client teams to deliver customized services and solutions in less time than would be required to develop them independently.
Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With more than 180,000 people in 49 countries, the company generated net revenues of US$19.70 billion for the fiscal year ended Aug. 31, 2007. Its home page is www.accenture.com.