CANBERRA; Apr. 7, 2014 – The Australian Department of Human Services has selected Accenture (NYSE: ACN) to help deliver a new child support payment system that will reduce technology maintenance costs and, ultimately, provide more efficient and effective services to Australian families.
Based on SAP® software, the new system will support better integrated service delivery and create a “digital by default” platform for the future. The current system has been in place for more than a decade and will be migrated to the new solution, along with the current child support database.
"This key project will pave the way for more efficient transfer of information between Child Support, Centrelink and government departments and give the government flexibility to rapidly implement new initiatives into the future,” said Senator Marise Payne, Australian Minister for Human Services.
Catherine Garner, managing director of Accenture’s Health & Public Service business in Australia, said, “We are pleased to help the government provide services more effectively and efficiently by supporting the delivery of agile and scalable technology to the Department.”
The replacement of the child support payment system is one of a number of IT initiatives the Department of Human Services is pursuing to increase productivity and efficiency.
Learn more about Accenture’s Human Service practice, Accenture Integrated Social Services and its global program Delivering Public Service for the Future.
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