Work will focus on enhancing customer digital experience
ARLINGTON, Va.; Jan. 7, 2016 – The U.S. Securities and Exchange Commission (SEC) has awarded Accenture Federal Services a support services contract to create an improved user experience for SEC.gov, the agency’s public-facing website. Under the terms of the contract, Accenture will also provide content management user training and operations and maintenance for the site. The work, which is part of an ongoing effort to modernize the site, will be done under a five-year, $17.9 million contract.
SEC.gov is one of the federal government’s busiest websites, with more than 562 million page views every month. Through SEC.gov, investors use the Electronic Data Gathering and Retrieval (EDGAR) system to search more than 21 million disclosure documents.
Under the contract, Accenture will provide visual style updates and other improvements to help make the agency’s websites more flexible, informative, easier to navigate and secure – not only improving the customer experience for investors, public companies and citizens, but also allowing the SEC to consistently and reliably deliver timely and accurate information to its users.
In addition to the content management user training and round-the-clock operations and maintenance, plans also include continued consolidation of existing technology platforms, roll- out of a document management solution to complement the existing web content management solution, social media integration, a responsive mobile framework and improvements to existing site, content and user analytics capabilities.
“The SEC is at the forefront of digital strategies and modernization and, with enhanced web content and document management capabilities, the agency will continue to demonstrate its commitment to delivering high quality user experience,” said Elaine Beeman, who leads Accenture’s work with federal civilian agencies.
The SEC is a regulatory agency charged with protecting investors and overseeing the U.S. financial securities markets, including securities exchanges, securities brokers and dealers, investment advisors and mutual funds. The agency’s website provides information on decisions and rule interpretations that protect the interests of investors. The website collects thousands of tips, complaints and referrals on possible securities law violations
Accenture Federal Services is a wholly owned subsidiary of Accenture LLP, a U.S. company, with offices in Arlington, VA. Accenture’s federal business has served every cabinet-level department and 30 of the largest federal organizations with clients at defense, intelligence, public safety, civilian and military health organizations.
Learn more about Accenture’s work with federal agencies and Delivering Public Service for the Future.
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
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