Companies teaming to help Hawaiian Telcom enhance business operations
NEW YORK; April 26, 2016 – Accenture (NYSE: ACN) and Splunk (NASDAQ: SPLK) entered into an alliance relationship that integrates Splunk products and cloud services into Accenture’s application services, security and digital offerings. Accenture is helping clients use Splunk solutions to improve business outcomes by mining vast amounts of application and operational data to identify trends and improvement opportunities that were previously difficult to detect.
Accenture is expanding its network of trained Splunk practitioners in order to meet significant client demand for operational intelligence solutions. Accenture and Splunk are also collaborating and bringing to market new packaged solutions, the first of which integrates Splunk analytics into Accenture’s Managed Security Services. Accenture will provide Security Information Event Management (SIEM) As-a-Service to clients, using Splunk Enterprise and Splunk Enterprise Security (ES) to deliver advanced threat detection, correlation, search and incident management capabilities. Additional solutions may be tailored to various business areas including digital, marketing and sales.
Hawaiian Telcom (NASDAQ: HCOM) is one of Accenture’s first clients to take advantage of its intelligent application management services, infused with Splunk technology, to help mine business insights and expand monitoring of the company’s core IT ecosystem.
“Deployment of this new platform leveraging an intelligent delivery strategy strengthens our position as Hawaii’s technology leader,” said Amy Aapala, Vice President of Information Technology and Order Management Systems at Hawaiian Telcom. “The real-time insights gleaned from our customized dashboards enables our team to be more strategic and proactive on a day-to-day basis, which ultimately improves our customer service and increases productivity.”
“Our alliance with Splunk is another strong example of how Accenture is impacting our clients’ businesses with ‘new IT.’ By mining and analyzing machine data from back-end systems, call centers, web traffic, inventory levels, shipments and more, IT can play a greater role in influencing business performance, not just IT performance,” said Bhaskar Ghosh, group chief executive, Accenture Technology Services. “We’re integrating Splunk’s platform for operational intelligence into our global application service offerings and delivery teams, bringing robust new capabilities to our clients at scale. We can also deliver this capability through our new intelligent automation platform, Accenture myWizard, to help turn data into critical insights that drive improved business outcomes.”
with Splunk at Splunk’s 2015 Worldwide Users’ Conference
Accenture Technology Services adopted Splunk internally, with a focus on helping IT organizations become more business-centric. Using Splunk® Enterprise, Splunk Cloud, Splunk Enterprise Security, Splunk User Behavior Analytics and Splunk IT Service Intelligence, Accenture is developing and rolling out operational intelligence solutions that span the entire software development lifecycle. Additionally, any team can build their own Splunk-based application and host it with a central app store for other teams to use. Accenture has developed numerous Splunk applications to date, spanning software development, IT operations, security monitoring and business operations.
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Splunk Inc. (NASDAQ: SPLK) is the market-leading platform that powers Operational Intelligence. We pioneer innovative, disruptive solutions that make machine data accessible, usable and valuable to everyone. More than 11,000 customers in over 110 countries use Splunk software and cloud services to make business, government and education more efficient, secure and profitable. Join hundreds of thousands of passionate users by trying Splunk solutions for free: http://www.splunk.com/free-trials.
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