NEW YORK, December 13, 2000 — With the goal of enhancing global e-commerce transactions, customer service and content management, Accenture and BroadVision, Inc. (Nasdaq: BVSN) today announced they have formed a strategic alliance to market Accenture implementation services and BroadVision® products in order for companies to build more effective interactions with their customers through the Internet.
More than 40 clients worldwide, including dot.com start-ups and well established companies have worked with Accenture and BroadVision to optimize their customer relationships through the use of advanced Internet personalization technology in business-to-business and business-to-consumer transactions.
According to Accenture research, a typical $1 billion company could gain as much as $150 million annually by improving its ability to manage customer relationships more effectively. The cross-industry study also found that personalizing customer interaction capabilities is one of the single largest impact areas, boosting profits in a typical $1 billion company by $40 million.
"BroadVision offers a new breed of Internet application solutions with personalization capabilities that can be leveraged across all channels, to meet the unique needs of each customer," said Jim Hermann, Associate Partner, Accenture. "Together we will help global businesses effectively implement Internet application solutions that focus on improving customer relationships through effective use of new personalization technologies."
Central to the alliance is the BroadVision One-To-One® application suite that will provide J2EE technology-compatible e-business solution suites that also deliver comprehensive e-business applications, content management, personalization, analytics and wireless support for business-to-business commerce, business-to-consumer commerce, e-procurement, portals, and market exchanges. These proven applications are designed to allow customers to implement quickly a comprehensive web to wireless solution with dynamic responses to customer needs and requirements.
As part of the alliance, Accenture and BroadVision will jointly develop sales, marketing and implementation efforts designed to achieve optimal results for customers. Accenture will also install BroadVision’s products in its Business Launch Centers worldwide.
"Our alliance comes at a crucial time. The need for advanced and integrated Internet-based customer relationship management (CRM) capabilities is a top priority for businesses across all industries and geographies," said Gino Padua, vice president and general manager, world wide channels organization for BroadVision. "The combination of Accenture’s skilled e-commerce and CRM consulting experience with BroadVision’s proven applications means our clients can forge and manage more meaningful relationships with their customers than ever before."
BroadVision (Nasdaq: BVSN, Neuer Markt: BDN) develops and delivers an integrated suite of packaged applications for conducting e-commerce interactions and transactions. Global enterprises and government entities use these applications to sell, buy and exchange information over the web and on wireless devices. The BroadVision e-commerce application suite enables a corporation to become more competitive and profitable by establishing and sustaining high-yield relationships with customers, suppliers and employees. BroadVision services professionals, supported by over 100 partner organizations worldwide, transform these applications into business value for our customers through consulting, education, and support services in more than 34 countries.
BroadVision -- founded in 1993, public since 1996 -- has more than 1,200 customers and is a component stock of the Standard & Poor’s 500 index. IDC ranks BroadVision as the world’s leading provider of e-commerce software applications (International Data Corp., E-Commerce Software Applications Market Forecast and Analysis, 2000-2004). BroadVision is headquartered in Redwood City, California and can be reached at 650.261.5100 or email@example.com.
BroadVision and BroadVision One-To-One are registered trademarks of BroadVision, Inc. in the United States and in other countries.