July 02, 2002

Accenture Survey Finds Senior Management Support Crucial to CRM Success

While business executives overwhelmingly agree that technology has helped them strengthen relationships with their customers, more than half say that Customer Relationship Management (CRM) shortfalls can be attributed in part to inadequate support from top management, according to a survey released by Accenture.
July 02, 2002

Accenture Research Finds that Few Companies Use Outsourcing as Strategic Business Imperative

An overwhelming majority of businesses are using outsourcing as a cost-cutting tactic, but few companies have embraced it as a strategic business imperative, according to new research from Accenture.
June 28, 2002

Private-Sector Initiative Tackles Digital Divide

A team of private-sector companies brought together by the G8’s Digital Opportunity Task Force announced the creation of the DOT Force Entrepreneurial Network (DFEN), an organization to help small- and medium-sized enterprises and entrepreneurs overcome the “Digital Divide” and stimulate economic and social growth in developing countries.
June 26, 2002

Accenture Strengthens Delivery of Outsourced Learning Services

Accenture announced that it has consolidated its outsourced learning capabilities under Accenture Learning, a unit that focuses on providing outsourced transformational learning solutions to help companies and governments achieve measurable business results through significant improvements in workforce performance.
June 17, 2002

Accenture to Incorporate Netegrity’s SiteMinder Security Technology in Web-Based Solutions for Global Clients

Netegrity, Inc. and Accenture announced that Accenture will incorporate Netegrity’s SiteMinder® security technology into Web-enabled solutions that Accenture designs and implements for its large global clients.
June 13, 2002

Groupama and Accenture in IT Transformation Agreement

Groupama announced that it has teamed with Accenture to implement its IT transformation initiative designed to increase the efficiency of Groupama’s information systems and reduce overall expenses by EUR 150 million by 2007.
June 07, 2002

Accenture Study Reveals Battle for the "Networked Home" Must Take New Direction

As the battle for the living room heats up, more than half of tech-savvy consumers in the U.S. say they are currently indifferent to the enhanced experience that a networked home may offer, according to an Accenture study.
June 04, 2002

Caterpillar Teams with Accenture to Deploy and Support “Next Generation” of Dealer Business Systems Globally

Caterpillar Inc. and Accenture announced a multi-year agreement to deploy and support the next generation of dealer systems, which will enhance the capabilities of Caterpillar dealers around the world to sell, rent, service and support the company’s heavy equipment and engines.
May 30, 2002

Accenture Survey Shows Executives are Cautiously Optimistic Regarding Future Mergers and Acquisitions

According to an Accenture survey, corporate executives are optimistic about companies’ willingness to participate in mergers and acquisitions this year, despite economic uncertainty and growing shareholder backlash to deals.