February 28, 2023
Accenture Positioned as a Leader in European Professional Services for Data-Driven Government in IDC MarketScape Report
NEW YORK; Feb. 28, 2023 – Accenture (NYSE: ACN) has been named a leader in the IDC MarketScape: European Professional Services for Data-Driven Government 2022 Vendor Assessment (doc #EUR149014122e, February 2023) based on its capabilities to help public sector clients use data and intelligence to improve policymaking, service delivery and operational efficiency.
The report cites Accenture’s data-driven solutions, expertise and deep industry knowledge in government industries such as social services, tax and revenue, customs, public safety and public health. With in-country teams supported by European regional and global competencies, Accenture is credited with investing in local resources to serve government needs in every major Western European country.
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles.
“Accenture is truly a one-stop-shop for government organizations seeking to reimagine and develop data-driven capabilities and improve service delivery, as recognized by our clients,” said Dan Sheils, managing director of Accenture Public Service in Europe. “Our positioning as a leader reflects our deep industry and functional programs, and our commitment to help governments leverage data and insights to transform their operations and better meet citizen expectations.”
Specific strengths of Accenture cited in the report include:
- Breadth of service portfolio. Accenture’s portfolio addresses areas such as strategic IT consulting, data integration and pipelining, analytics and AI solution development, and change management. Customers interviewed by IDC state the company is a one-stop shop, and they appreciate its strategic investments in change management offerings that help governments transition toward cultural and organizational processes that treat data as a strategic asset.
- Customer focus. Customers interviewed by IDC say Accenture is willing to make extra investments and focuses on helping customers realize benefits of data-driven solutions.
- Regional and local investments. Accenture’s data and analytics practice and public sector industry experts are present in all major European countries to align with local regulatory, policy, and cultural requirements. Regional innovation and competency centers focus on augmenting local resources and aligning thought leadership with strategic European initiatives such as digital sovereignty and data spaces.
- Partnerships. Accenture has a broad array of alliances with global technology platform providers and a mix of partner specialists in data and analytics.
“Accenture has been named a Leader based on its broad range of advisory and system integration services, customer focus, partnerships with global technology platform providers and strong presence in all major European countries,” said Massimiliano Claps, a research director at IDC and author of the report. “Midsize and large central and local government institutions seeking to challenge the status quo and use data and intelligence to improve policymaking, service delivery and operational efficiency should consider working with Accenture.”
The IDC MarketScape assessed Accenture and 11 other professional service firms that serve organizations across the public sector in Europe. Vendors were evaluated for their data-driven service offerings and go-to-market strategies. Accenture was categorized as a “global, end-to-end provider” with comprehensive data-driven capabilities complementing portfolios of consulting, systems integration and managed services.
About IDC MarketScape
The IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScapes provide a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
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