November 28, 2023

Accenture Expands its Salesforce Capabilities with Acquisition of Incapsulate

NEW YORK; Nov. 28, 2023 – Accenture (NYSE: ACN) has acquired Incapsulate, a leading digital transformation consulting firm that specializes in Salesforce solutions. Financial terms of the transaction were not disclosed.

Founded in 2008, Incapsulate designs and implements Salesforce solutions for organizations in the public sector and financial services industries. As a Salesforce Platinum Consulting partner, Incapsulate fortifies Accenture’s Salesforce capabilities, which focus on helping clients use data and AI-driven insights to transform how they connect with customers and meet their ever-evolving needs.

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Headquartered in Washington, D.C., Incapsulate also has offices in Boston and Toronto, as well as in Ahmedabad and Hyderabad, India. Its team of more than 275 Salesforce practitioners and software engineers, who hold over 1,100 certifications, are joining the Accenture Salesforce Business Group within Accenture Technology.

“Incapsulate’s Salesforce capabilities, industry acumen and client-centric approach make them an ideal fit to complement our existing capabilities,” said Emma McGuigan, senior managing director and Enterprise & Industries Technology lead at Accenture. “With Incapsulate onboard, we have strengthened our Salesforce services, particularly in the insurance and public sector industries, enhancing our ability to accelerate digital transformation and unlock business value for our clients.”

“For 15 years, our clients have relied on us to deliver high-quality solutions that not only meet their technical requirements but, more importantly, their underlying business needs,” said Ajay Batish, CEO, Incapsulate. “By joining forces with Accenture, we can further scale both our industry and Salesforce expertise and experience to support an even broader spectrum of clients, while offering new growth opportunities for our people. We are excited for this launchpad for innovation, service enhancement and boundless opportunities, propelling both our clients and our exceptional staff into an exciting future.”’

With more than 50,000 Salesforce-skilled professionals, Accenture drives some of the world’s largest, most transformational Salesforce projects. For more information on the Accenture and Salesforce relationship, visit https://www.accenture.com/salesforce.

About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Forward-Looking Statements
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Statements in this news release speak only as of the date they were made, and Accenture undertakes no duty to update any forward-looking statements made in this news release or to conform such statements to actual results or changes in Accenture’s expectations.

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