November 18, 2021

Efma and Accenture Announce Winners of the 2021 Banking Innovation Awards

Virtual awards ceremony recognizes top innovations transforming the global banking industry

PARIS, NEW YORK AND HONG KONG; Nov. 18, 2021 – Efma, an association of more than 2,550 retail financial services companies in 133 countries, and Accenture (NYSE: ACN) today announced the winners of the eighth annual Efma-Accenture Banking Innovation Awards during a virtual ceremony.

The awards competition, which recognizes the best in banking innovation, attracted a record-breaking 816 entries from nearly 300 institutions in 73 countries. This year’s entries reflect a widespread recognition of the need to innovate and deliver digital, customer-centric products to meet changing preferences amid the disruption resulting from the pandemic.

The winners were selected across eight categories through a peer-based voting process combined with a panel of judges from leading global financial institutions. Each entry was assessed using three criteria: originality; strategic capacity to generate a long-term competitive edge and return on investment; and adaptability for use in other markets and countries.

The winners of the Efma-Accenture Banking Innovation Awards 2021 are:

“There has been significant disruption over the last 18 months, but the financial services industry is no stranger to disruption,” said John Berry, Efma CEO. “This year’s edition of the Banking Innovation Awards demonstrates how responsive and dynamic the industry as a whole has been during these unprecedented times. A record-breaking number of submissions show that this pandemic has not hindered banks, but in fact served as an impetus for innovative projects that will change the industry for years to come. It is always a pleasure to highlight the best in financial services, and this year is no different. I congratulate all winners on their achievements and thank everyone who submitted in an especially competitive edition of our annual awards.”

Fabrice Asvazadourian, who leads Accenture’s Banking industry group in Europe, said, “To sustain their relevance, banks need to understand every market in which they operate and what it takes to succeed. They’ll have to be willing to shape new business models, partner in unconventional ways, rediscover their purpose and humanity, and commit to constant innovation. The groundswell of support for the awards this year shows that many banks have met the challenge head-on. Congratulations to the worthy winners.”

To find out more about the award-winning innovations, visit or follow the conversation on Twitter at #BankingAwards21.

About Efma
A non-profit organization created in 1971 by leading banks and insurance companies, Efma is celebrating this year its 50th anniversary. Counting now a network of 120 financial groups in 133 countries all around the world, Efma facilitates networking between decision-makers. It provides quality insights to help banks and insurance companies make the right decisions to foster innovation and drive their transformation. Headquartered in Paris. Offices in London, Brussels, Barcelona, Stockholm, Bratislava, Dubai, Milan, Montreal, Istanbul, Beijing, Tokyo and Singapore. Learn more

About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 624,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

Accenture’s Banking industry group helps retail and commercial banks and payments providers boost innovation; address business, technology and regulatory challenges; and improve operational performance to build trust and engagement with customers and grow more profitably and securely. To learn more, visit

# # #

Jana Lednarova
+421 915 225 611

Melissa Volin
+1 267-216-1815

Copyright © 2021 Accenture. All rights reserved. Accenture and its logo are registered trademarks of Accenture.

This content is provided for general information purposes and is not intended to be used in place of consultation with our professional advisors. This document refers to marks owned by third parties. All such third-party marks are the property of their respective owners. No sponsorship, endorsement or approval of this content by the owners of such marks is intended, expressed or implied.