March 01, 2021

Accenture Named Top Healthcare ERP Business Transformation and Implementation Leader by KLAS Research

NEW YORK; Mar. 1, 2021 – Accenture (NYSE: ACN) has been named a healthcare enterprise resource planning (ERP) business transformation and implementation leader by KLAS Research, one of the industry’s foremost research and insights firms.

ERP is the integrated management of business processes and helps companies collect, store, manage and interpret data. The KLAS report, ERP Implementation 2021: which Consulting Partners Foster ERP Success, notes that Accenture, whose clients include the largest health systems in the US, is often described as “critical to an implementation’s success” and that “outcomes include efficiency, organizational transformation, and cost savings.” Respondents also mention that “training from the firm supports end-user satisfaction and adoption.”

“Healthcare organizations are looking for implementation partners who, in particular, can set cloud solutions up to quickly achieve outcomes, such as end-user adoption and a positive return on investments,” said Warren Whitford, KLAS VP of Healthcare Consulting. “In the shift to cloud-based ERP, companies partnering with health systems need deep knowledge about cloud technology in order to drive the technical, training, and change management aspects of an implementation.”

The KLAS report set out to identify firms acting as the overall implementation leader for highly complex ERP projects. It noted that these engagements require three core competencies: business transformation, application implementation management, and technical expertise.

“Our clients expect us to help them improve internal business processes, reduce IT expenses and costs, and streamline operations so they can focus on services that offer proactive and insightful patient care,” said Kristin Ficery, Accenture’s North America Health lead. “We know healthcare providers need the ability to quickly analyze data to improve decision making and better serve patient needs, so we are honored to be recognized by our customers — through KLAS — for delivering outstanding business transformations.”

About KLAS
KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on soft­ware, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit

About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

From the back office to the doctor’s office, Accenture’s Health practice combines unmatched experience, business and clinical insights with innovative technologies to help clients around the world embrace the power of change to deliver more effective, efficient and affordable healthcare. To learn more, visit

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Lara Wozniak
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