October 01, 2021

A Decade of Success: Accenture Named a Leader in the Gartner® Magic Quadrant™:

IT Services for Communications Service Providers, Worldwide for Tenth Consecutive Year

NEW YORK; Oct. 1, 2021 – For the tenth consecutive year, Accenture (NYSE: ACN) has been recognized as a Leader by Gartner, Inc., a company that delivers actionable, objective insight to executives and their teams.

In its September 2021 report, “Magic Quadrant for IT Services for Communications Service Providers, Worldwide,” Gartner positioned Accenture highest and furthest for its ability to execute and completeness of vision among the 12 companies it assessed. Accenture is named as the leading digital business consulting company in the communications services provider (CSP) space, measured by experience, methodology, CSP mind share and competitive mind share. Accenture believes the industry analyst evaluated the most relevant providers and their offerings providing IT services, consulting, systems integration, managed services and support services.

As per Gartner, “Leaders are suited for most ITS-CSP engagements. They are market-leading in several digital business transformation capabilities.”

“Our decade-long Leader placement affirms to our clients and partners that we have been making the right investments in our people, skills, industry solutions, and ecosystem, to seize the opportunities brought about by 5G and cloud,” said Francesco Venturini, global Communications & Media industry lead at Accenture. “We intend to continue to invest in building differentiated industry IP to help our clients accelerate their transformations and modernize their businesses from traditional connectivity providers to platform-based companies, which will enable them to realize new value in both the B2C and B2B markets.”

For the report, Gartner defines IT services for CSPs as multivendor IT services that CSPs buy to enable new or to enhance existing offerings to their customers, or to transform their customer, partner, employee, service or infrastructure management. This includes optimizing existing infrastructure, applications and processes for cost and enabling new capabilities for price performance, growth and/or customer impact. The scope includes “as a service” offerings, emerging business models and network transformation services for cloud infrastructure and operations in a multivendor environment.

Gartner, Magic Quadrant for IT Services for Communications Service Providers, Worldwide, By Jouni Forsman, Amresh Nandan, 15 September 2021.

Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 624,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Accenture’s Communications & Media industry group helps communications service providers, as well as media and entertainment organizations become leading providers of next-generation IP services and immersive customer experiences. To learn more, visit https://www.accenture.com/us-en/industries/communications-and-media-index.

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Molly McDonagh
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