September 23, 2020

Accenture Named a Leader in IT Services for Communications Service Providers by Leading Research Firm for Ninth Consecutive Year

Latest Gartner Magic Quadrant report positions Accenture highest for ability to execute and completeness of vision

NEW YORK; Sept. 23, 2020 – For the ninth consecutive year, Accenture (NYSE: ACN) has been recognized as a Leader among information technology (IT) services providers to the communications industry by Gartner, Inc., the world’s leading research and advisory company.

In its September 2020 report, “Magic Quadrant for IT Services for Communications Service Providers, Worldwide,” Gartner positioned Accenture highest for both ability to execute and completeness of vision among the 12 companies it assessed.

“The COVID-19 pandemic has highlighted the importance of connectivity and the communications industry is at the core of that, so its resilience is now more important than ever,” said Francesco Venturini, a senior managing director and global Communications & Media industry lead at Accenture. “While CSPs have been less affected than some other industries, their need for modern technology architectures and digital services is clear. We believe that our position in this report validates our commitment to helping clients continue to evolve and grow for future success.”

For the report, Gartner defines IT services for communications service providers (CSPs) as multivendor IT services that CSPs buy to enable new or enhance existing offerings to their customers or transform their customer, partner, employee, service or infrastructure management. This includes optimizing existing infrastructure, applications and processes for cost and enabling new capabilities for price performance, growth and/or customer impact. The scope includes “as a service” offerings, emerging business models and network transformation services for cloud infrastructure and operations in a multivendor environment.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Accenture
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at

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Molly McDonagh
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