November 14, 2019

Accenture Positioned as a Leader for Fourth Consecutive Time in Worldwide Salesforce Implementation Services, According to IDC MarketScape Report

NEW YORK; Nov. 14, 2019 For the fourth consecutive time, Accenture (NYSE: ACN) has been named a leader in the IDC MarketScape: Worldwide Salesforce Implementation Services 2019 Vendor Assessment (doc #US45007219, September 2019).

“Accenture continues to lead the market in delivering end-to-end digital transformation solutions and is experienced in the strategy, design and enablement of Salesforce solutions,” said Ali Zaidi, research director, IDC. “As a long-time Salesforce strategic alliance partner, Accenture has deep relationships across the Salesforce ecosystem, with a strong growth and innovation strategy for its Salesforce business.”

The report notes that Accenture is focused on leading in the "new," which it defines as digital, cloud, and security-related services, underpinned by new and innovative technology. It states that, “buyers rate Accenture highly for providing appropriate and high-quality resources for a project and for its ability to provide customer service, particularly onsite.” The report also says that Accenture should “be on the short list when users are seeking tight project management including flexibility in handling changes in project scopes.”

Saideep Raj, senior managing director, Accenture Salesforce Business Group, said, “Our position as a Leader in the IDC MarketScape for Worldwide Salesforce Implementation Services for the fourth consecutive time speaks to Accenture’s massive focus in investing in innovation, talent, skills and solutions in Salesforce. It’s this commitment that makes the difference in our ability to help our clients achieve real business results.”

The IDC MarketScape assessed the capabilities and strategies of Accenture and 10 other vendors participating in the worldwide Salesforce implementation services market. This research is a quantitative and qualitative assessment of the characteristics that explain a vendor’s success in the marketplace and help anticipate the vendor’s ascendancy. The evaluation is based on a comprehensive framework and a set of parameters expected to be most conducive to success in providing Salesforce implementation services in both the short term and the long term.

Accenture has completed over 1,400 Salesforce implementations for more than 1,100 global enterprises across all industries. With more than 16,500 Salesforce-skilled professionals, Accenture is certified in all Salesforce industries and clouds. The company has made seven acquisitions in recent years as part of its investment in Salesforce capabilities and is a leader in the Salesforce ecosystem. For more information on the Accenture and Salesforce relationship, visit

IDC MarketScape: Worldwide Salesforce Implementation Services 2019 Vendor Assessment is available here.

About IDC MarketScape
IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 492,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

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