February 08, 2017

Accenture Positioned as a Leader in Worldwide Business Analytics BPO Services, According to IDC MarketScape 2016 Vendor Assessment

NEW YORK; Feb. 8, 2017 – Accenture (NYSE: ACN) is positioned as a leader in business analytics for business process outsourcing (BPO) services, according to the recently published “IDC MarketScape: Worldwide Business Analytics BPO Services 2016 Vendor Assessment.” 1

The report highlights Accenture’s full spectrum of end-to-end business analytics services and extensive portfolio of analytics outsourcing services. As a leader, Accenture is recognized for its long and enduring client relationships and its client-centric delivery approach.

“Accenture has invested in a range of analytics and automation technologies – including predictive and prescriptive analytics, robotic process automation and artificial intelligence – that combine to enable us to digitize work, execute more quickly and automate processing,” said Debbie Polishook, group chief executive, Accenture Operations. “As a result, we’re able to unlock actionable insights gleaned from the vast amounts of data we manage on behalf of our clients. This underpins our ability to deliver ‘plug-and-play’ business processes that help our clients achieve business outcomes. Our placement in this IDC MarketScape report is a testament to the success of our broader as-a-service strategy.”

IDC names Accenture a leader in Business Analytics BPO Services market

Narendra Mulani, chief analytics officer at Accenture Analytics, part of Accenture Digital, added: “We believe the full potential of analytics is only achieved when companies move past Business Intelligence to embed analytics across every phase of the value chain. This enables them to uncover new opportunity, employ new design-led thinking techniques to drive cultural adoption at the point of decision, and integrate the latest data science and agile technology platforms to operate at the speed of business. Only then do they evolve from Business Intelligence and transform outcomes with the new value multiplier of what we call the Intelligent Business.”

The IDC MarketScape report assessed the offerings and capabilities of 11 business analytics BPO vendors and evaluated them based on a comprehensive and rigorous framework, which measures for success in two primary categories: current capabilities and future strategy. The assessment also included qualitative customer feedback collected in IDC’s 2016 IDC Worldwide Business Analytics BPO Services Client Reference Study which looked at portfolio of offerings, talent/skills, business acumen, project management, relationship management, resource allocation, innovation, and reputation.

1 IDC MarketScape: Worldwide Business Analytics BPO Services 2016 Vendor Assessment, doc#US40405316, November 2016

About Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 394,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Accenture Analytics, part of Accenture Digital, helps clients to use analytics and artificial intelligence to drive actionable insights, at scale. Accenture Analytics applies sophisticated algorithms, data engineering and visualization to extract business insights and help clients turn those insights into actions that drive tangible outcomes – to improve their performance and disrupt their markets. With deep industry and technical experience, Accenture Analytics provides services and solutions that include, but are not limited to: analytics-as-a-service through the Accenture Insights Platform, continuous intelligent security, machine learning, and IoT Analytics. For more information, follow us @ISpeakAnalytics and visit www.accenture.com/analytics.

About IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

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Hannah Unkefer
+ 1 415-537-4848