May 18, 2016

Accenture Helps Towngas Transform Its Engineering Project Management Capabilities with a New Digital, Cloud-Based Solution

Major Public Utility Company in Hong Kong Brings Greater Agility and Efficiency to its Project Lifecycle

HONG KONG; May 18, 2016 – The Hong Kong and China Gas Company Limited (Towngas), one of Hong Kong’s largest energy suppliers, has collaborated with Accenture (NYSE:ACN) to launch a new digital engineering project management solution – Corporate Project Information Management (CPIM) – with automated business processes and mobile capabilities. Accenture designed, developed and deployed the solution, working with Avanade to host it on a scalable cloud platform.

Based on Microsoft Project Server and SharePoint 2013, CPIM incorporates the industry leading practices for managing engineering projects and integrates with corporate systems such as Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) to offer the end-to-end project lifecycle from project initiation, tendering, scheduling, materials management, cost monitoring, inspection and invoicing to project closure.

“The new solution achieves greater flexibility and efficiencies across all areas of project-management,” said Susanna Shen, Head of Corporate Information Technology, Towngas. “With a consolidated view of our material requirements, our site engineers and inspectors can make real-time updates on project progress, capturing photos and videos with an Android mobile application. Moreover, our customer service agents can obtain more accurate, real-time information and respond more quickly and effectively to our customers’ needs.”

Accenture was chosen for the project that went live in October 2015, based on its deep industry and technology experience, including cloud and mobile technology, Accenture Delivery Methods and its 10-year track record of delivering complex IT systems for Towngas.

“This has been a truly collaborative effort with Towngas,” said Kenneth Cheng, managing director and client account lead, Accenture. “It’s a great example of digital transformation of project management tools, from planning to execution to making faster and more insightful business decisions. Going forward, it creates a model for utility and oil and gas companies in Greater China to apply cloud and software-as-a service (SaaS) capabilities to project and portfolio management using the latest infrastructure and mobile technologies.”

About Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

About Towngas
Founded in 1862, The Hong Kong and China Gas Company Limited (Towngas) was Hong Kong’s first public utility. Today, Towngas is one of the largest energy suppliers in Hong Kong, operating with world-class corporate management and leading-edge business practices. With a pipeline network consisting of more than 3,500km of gas pipes, Towngas supplies town gas to over 1.8 million customers in Hong Kong. In mainland China, Towngas is running 222 projects across 25 provinces, autonomous regions and municipalities. These projects encompass upstream, midstream and downstream natural gas sectors, water sectors, environmentally-friendly applications, energy resources’ exploration and utilization, as well as telecommunications.

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Guy Cantwell
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Matt Corser
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