June 24, 2015
Starwood Hotels & Resorts Extends IT Outsourcing Contract with Accenture
Supports deeper operational efficiency and agility for the hotel group’s global operating model
STAMFORD, CT and NEW YORK, NY; June 24, 2015 – Accenture (NYSE: ACN) today announced it has signed an agreement with Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT), one of the world’s largest hotel and leisure companies, to continue providing a range of information technology (IT) outsourcing services. The original agreement began in 2009 and will be extended for an additional five years, building on the successful business relationship and delivery of application and infrastructure services.
Aloft South Beach Hotel
Under the terms of the new agreement, Accenture will continue to provide services across the application, infrastructure, and security domains. Accenture will also assist Starwood’s transition to a new global operating model that will provide more agility and flexibility in response to the rapidly changing technology and digital landscape, helping better meet business and owner requirements.
Sheraton Lake Como Hotel
“Starwood is pleased to extend its collaboration with Accenture leveraging their deep understanding of our business and technology environment and their breadth of IT capabilities,” said Martha Poulter, CIO of Starwood Hotels & Resorts.
“We believe this extension represents the successful relationship we have jointly established over the past six years and are committed to further assisting Starwood in rapidly reacting to changes in the market and the growing demands from its guests, customers and owners,” said Emily Weiss, managing director in Accenture’s Hospitality and Travel Services practice, and client account lead for Starwood. “Together, we have enhanced Starwood’s technology capabilities and services and achieved significant cost savings and greater cost certainty.”
Accenture will deliver the services from Starwood’s locations and Accenture’s Global Delivery Network.
Accenture is a global management consulting, technology services and outsourcing company, with more than 323,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30.0 billion for the fiscal year ended Aug. 31, 2014. Its home page is www.accenture.com.
About Starwood Hotels & Resorts Worldwide, Inc.
Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than 1,200 properties in some 100 countries and over 180,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences with the following internationally renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Four Points® by Sheraton, Aloft®, Element® and the recently introduced Tribute Portfolio™. The Company boasts one of the industry’s leading loyalty programs, Starwood Preferred Guest (SPG®), allowing members to earn and redeem points for room stays, room upgrades and flights, with no blackout dates. Starwood recently announced plans to spin off its Starwood Vacation Ownership, Inc. business, a premier provider of world-class vacation experiences through villa-style resorts and privileged access to Starwood brands, into a standalone public company by the end of 2015. For more information, please visit www.starwoodhotels.com.