March 03, 2015

Accenture Enters into Agreement with APG to Further Optimize the Pension Provider’s Operations

Accenture will open a delivery center in Southern Netherlands to foster innovation and job creation in the region

AMSTERDAM; March 3, 2015 – Accenture (NYSE: ACN) will support APG, the largest Dutch pension provider, to further optimize its current operations, under a multi-year agreement, making Accenture one of APG’s first business partners of choice. The agreement supports APG’s existing strategy to further improve operational and cost efficiency, while maintaining high quality products and services for its customers, in an evolving pension market, driven by regulatory changes and increasing digital consumer needs.

Accenture will support APG in enhancing the digital customer experience, for example by developing mobile applications, supporting the launch of new digital services and revamping its websites. Accenture will also provide technology and business process transformation services to support APG in further improving operational flexibility and performance.

“Consumers increasingly expect the same levels of convenience, simplicity and speed from all types of businesses,” said Irine Gaasbeek, managing director for Accenture’s Financial Services operating group in the Netherlands. “In recent years, APG has shown vision in its strategy to become the leading pension provider of the digital era by increasing its operational flexibility and improving cost efficiency through technological innovation. This will offer competitive advantages to APG within an industry that is undergoing radical market and regulatory changes.”

In conjunction with the agreement with APG, Accenture will open a delivery center on the Smart Services Campus in Heerlen, an initiative driven by the University of Maastricht, the regional government of the Province of Limburg and APG. The initiative is intended to foster innovation and long-term job creation in South Netherlands by stimulating the development of “smart” products and services. In addition to opening a delivery center in the region, integrated with its over 50 delivery centers globally, Accenture will bring its extensive experience in developing business-result-driven innovations to support the startup ecosystem, participate in research and development projects, as well as incubator programs.

About APG
APG, a financial services provider in the collective pensions market, provides pension fund administration, communication, asset management, management support and services to pension funds. For these pension funds and their 4.5 million active and retired participants from the public and private sector, APG manages pension assets totaling about 396 billion euros (November 2014) APG administrates over 30% of all collective pension schemes in the Netherlands.

About Accenture
Accenture is a global management consulting, technology services and outsourcing company, with approximately 319,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30.0 billion for the fiscal year ended Aug. 31, 2014. Its home page is

Accenture Digital, comprised of Accenture Analytics, Accenture Interactive and Accenture Mobility, offers a comprehensive portfolio of business and technology services across digital marketing, mobility and analytics. From developing digital strategies to implementing digital technologies and running digital processes on their behalf, Accenture Digital helps clients leverage connected and mobile devices; extract insights from data using analytics; and enrich end-customer experiences and interactions, delivering tangible results from the virtual world and driving growth. Learn more about Accenture Digital at

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Anja van Beijnum
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François Luu
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