April 16, 2014
Southern Trust Modernizes Insurance Policy and Billing Systems with Software from Accenture
Accenture Duck Creek software replaces legacy system for improved efficiency through centralized management of processes
NEW YORK; April 16, 2014 – Accenture (NYSE: ACN) announced the successful implementation of Accenture Duck Creek Policy and Accenture Duck Creek Billing software at Southern Trust, a regional insurance company operating in Georgia, Tennessee, and South Carolina. As Southern Trust focuses on their core commercial lines business, Accenture Duck Creek solutions enable them to more efficiently manage their business and position them for future growth.
By providing real-time policy and billing information, the Duck Creek software helps Southern Trust agents improve customer service and pursue potential sales opportunities. Southern Trust also benefits from Accenture Duck Creek Commercial Lines Templates, a pre-configured insurance product deployment solution for Insurance Services Office (ISO)-based commercial lines and National Council on Compensation Insurance (NCCI)-based workers’ compensation products. Duck Creek Templates include active maintenance with changes and updates, delivered 90 days in advance of the effective date. Implementation of these solutions was managed by Discoverture Solutions, a strategic delivery partner for the Accenture Duck Creek software.
“We chose Accenture Duck Creek software to modernize our technology system because its functionality-rich solutions can be utilized and adapted by business users without a deep technical background,” said Eric Russett, Chief Operating Officer, Southern Trust. “With the new systems, our agents have a more efficient solution for policy and billing management, which has already helped grow our business in new territories.”
“Southern Trust needed software that was flexible and scalable,” said Michael A. Jackowski, global managing director of Accenture Duck Creek. “The configurability of our policy and billing software empowered them to make better decisions more quickly – promoting continued bottom line growth. We are excited to work with Southern Trust and deliver the system solutions they need to build their regional business.”
Accenture’s award-winning policy, claims and billing software offers carriers an integrated suite of software with modules that can be implemented individually or as part of a broader migration strategy. The Accenture Duck Creek Suite of software helps insurers of all sizes to benefit from a flexible suite of property & casualty software to configure products, transact lines of business and process claims.
About Southern Trust
Southern Trust, founded in Macon, GA in 1968, is a commercial lines carrier offering competitively priced quality insurance products through a network of over 200 independent insurance agents in Georgia and Tennessee. Southern Trust is rated A (Excellent) by the A.M. Best Company, the oldest and most experienced insurance rating organization in the world.
Accenture is a global management consulting, technology services and outsourcing company, with approximately 289,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page is www.accenture.com.
Accenture Software combines deep technology acumen with industry knowledge to develop differentiated software products. It offers innovative software-based solutions to enable organizations to meet their business goals and achieve high performance. Its home page is www.accenture.com/software. For Accenture Duck Creek software, its home page is www.accenture.com/duckcreek. Accenture’s P&C insurance software is part of Accenture Property & Casualty Insurance Services. By applying its extensive industry knowledge to continuously enhance its software, Accenture helps insurers reduce operating costs, and drive growth through better customer interaction and product innovation.
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