December 09, 2013

Accenture Positioned in the 'Leaders' Quadrant of Gartner’s Magic Quadrant for Communications Outsourcing and Professional Services

NEW YORK; Dec. 9, 2013 – Accenture (NYSE: ACN) announced that independent analyst firm Gartner Inc. has positioned Accenture in the “Leaders” quadrant in their recent report, "Magic Quadrant for Communications Outsourcing and Professional Services1.”

According to Gartner, “Leaders affect competitors by the choices they make to create IT service offerings to support business goals, how they align their messaging and personnel to industry needs, and their ability to differentiate value, price and service levels to be first to market with relevant products. Vendors in the Leaders quadrant are performing well today, and maintain a stable organization with a clear vision of market direction. “

This Magic Quadrant examines 18 providers of IT and process services for corporate networks and communications systems worldwide. Some of the services include IT management (on-site and remote), help desk, operations services, application management, hardware maintenance, software support, development and integration, process management, IT consulting, and hosted communications and related cloud services (e.g., Unified Communications as a service).

“We believe Accenture’s positioning in the Leaders quadrant of this report is a testament to the investment and progress we have made in our Network practice,” said Jack Sepple, senior managing director for Accenture’s Infrastructure Services practice. “Our goal has always been to optimize and integrate network technologies in a way that supports business priorities and enables greater organizational agility. This allows our clients to be more responsive in a competitive marketplace and create an environment that encourages transformation and innovation.”

The full report is available here. More information on Accenture’s services for Accenture’s Infrastructure Outsourcing and Infrastructure Transformation Services can be found here.

1 Gartner, Inc. "Magic Quadrant for Communications Outsourcing and Professional Services," by Eric Goodness and Christine Tenneson, October 21, 2013.

About Accenture
Accenture is a global management consulting, technology services and outsourcing company, with approximately 275,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page is

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

# # #


Julie Bennink
+ 312 693 7301