March 07, 2012
Farm Bureau Financial Services Selects Accenture Claim Components
to Optimize Claims Handling
Insurer to deploy Accenture property and casualty software to help streamline processes and better serve customers
NEW YORK; March 7, 2012 – Accenture (NYSE: ACN) announced today that its claims management software application, Accenture Claim Components, has been selected by Farm Bureau Financial Services to serve as the insurer’s core claims processing system for its personal and commercial lines. The new system will help Farm Bureau Financial Services streamline its claims processes and improve its customer service.
“Taking care of our customers when they’ve experienced a loss is our number one priority,” said Dan Pitcher, General Manager, Farm Bureau Property & Casualty Insurance Company and Western Agricultural Insurance Company. “We were looking for a system with the technology to support all facets of claims processing and increase automation so that our agents and adjusters can focus even more on our customers. After an extensive vendor analysis, including a detailed proof of concept, we were pleased to select Accenture Claim Components to help meet our claims support needs.”
“We are pleased that Farm Bureau Financial Services has selected Accenture Claim Components as the core system supporting their personal and commercial lines claims initiatives,” said Michael A. Jackowski, global managing director of Accenture Software for P&C insurance. “This is a clear indication that the technology and processes contained within Accenture Claim Components lead the industry and address the needs of insurers of all sizes.”
About Farm Bureau Financial Services
Through an exclusive, multi-state agent force, the companies affiliated with the Farm Bureau Financial Services brand (Farm Bureau Property & Casualty Insurance Company, Western Agricultural Insurance Company and Farm Bureau Life Insurance Company) underwrite, market and distribute a broad range of insurance and financial services products to individuals and businesses. For more information, visit www.fbfs.com.
About Accenture
Accenture is a global management consulting, technology services and outsourcing company, with approximately 244,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$25.5 billion for the fiscal year ended Aug. 31, 2011. Its home page is www.accenture.com.
Accenture Software combines deep technology acumen with industry knowledge to develop differentiated software products. It offers innovative software-based solutions to enable organizations to meet their business goals and achieve high performance. Its home page is www.accenture.com/software. For P&C Insurance software, its home page is www.accenture.com/pcsoftware.
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Contacts:
Francois Luu
Accenture
+33 6 60 53 84 28
Sean Conway
Accenture
+ 917 452 6444
Peter Soh
Accenture
+ 703 947 2571