Accenture Receives Highest Possible Rating in Leading Analyst Firm’s Insurance Claims Management Report

NEW YORK, March 14, 2011 – Accenture’s (NYSE: ACN) claims management system, the Accenture Claim Components, received a “Strong Positive” rating, the highest possible rating, in Gartner’s latest “MarketScope for North American Property and Casualty Insurance Claims Management Modules.” 1

Gartner’s MarketScope provides a comparative evaluation of stand-alone claims management modules that support commercial, personal and specialty lines of business. The assessment takes into account seven major criteria: market understanding, offering/product strategy, product and service, overall viability, customer experience, sales execution/pricing, and sales strategy.

Gilles Biscay, managing director and head of Accenture Software for Insurance, said: “We believe that the rating received by Accenture for its Claim Components in Gartner’s report reflects Accenture’s commitment to providing truly innovative solutions that meet industry best practices and the unique challenges of claims processing.”

The Accenture Claim Components is a Web-based technology solution designed to help insurers – from the world’s largest to smaller carriers – improve the efficiency of their claims-handling operations through the automation of routine tasks. Currently used by more than 65,000 claims handlers worldwide to process approximately 40 million insurance claims each year, the Accenture Claim Components supports core claims transactions from first notice of loss through to financials and reserve management. The latest release includes enhanced straight-through processing and supplier management functionality and integrates more easily with a wide range of standard software, including mobile technologies, which enable insurers to rapidly and cost-efficiently launch mobile enablement applications for their field force or clients.

“Increasing demand by insurers to enhance their claims operations for efficiency, profitable growth and competitive differentiation continues to drive Accenture technology developments,” said John Del Santo, global managing director of Accenture’s Insurance practice. “We continue to expand our global footprint in the claims software market, including with smaller insurers – leveraging Accenture’s industry knowledge and client feedback to create even more modular and scalable capabilities.”

1 Gartner, Inc. “MarketScope for North American Property and Casualty Insurance Claims Management Modules” by Kimberly Harris-Ferrante, January 27, 2011.

About the Gartner MarketScope The MarketScope is copyrighted 2011 by Gartner, Inc. and is reused with permission. The MarketScope is an evaluation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the MarketScope, and does not advise technology users to select only those vendors with the highest rating. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Accenture Accenture is a global management consulting, technology services and outsourcing company, with approximately 211,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$21.6 billion for the fiscal year ended Aug. 31, 2010. Its home page is

Accenture Software combines deep technology acumen with industry knowledge to develop differentiated software products. It offers innovative software-based solutions to enable organizations to meet their business goals and achieve high performance. Its home page is



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