Accenture Implements New Cargo Booking System at LAN CARGO

NEW YORK; Feb. 7, 2011 – LAN CARGO, the cargo subsidiary of LAN Airlines (NYSE: LFL), has deployed a new cargo reservation management system with Accenture (NYSE: ACN) providing its cargo booking software designed for freight and logistics and acting as system integrator. The new cargo reservation system is intended to further provide competitive air cargo service to the thousands of shippers that use LAN CARGO’s services each day.

As the prime system integrator for the software platform, Accenture worked with LAN CARGO to deploy and maintain the new cargo booking system. The cargo booking system that LAN CARGO has deployed is part of the Accenture Freight and Logistics Software (AFLS) solution.

“With this initiative LAN CARGO remains in the forefront of the industry. By increasing our capabilities and cost-efficiencies of our cargo reservation system we will drive growth, improve competitiveness and increase customer satisfaction,” said Jorge Ismael Torres, LAN CARGO’s Director of Revenue Management. “In selecting Accenture we based it on the strength of their proven freight and logistics software solutions coupled with their extensive experience with the air cargo industry.”

The cargo reservation system gives LAN CARGO the ability to run real-time operational checks that will reduce re-routing of shipments as more thorough capacity and restriction checks are done before accepting orders. LAN CARGO’s expected benefits from this new cargo reservation management system include better visibility of network availability, ability to offer multiple options to its customers, information technology (IT) cost savings, and increased operational efficiencies.

“One of the many challenges facing air cargo operators is understanding the network availability and assessing the operational requirements of a shipment at time of booking in terms of ability to deliver as promised while being able to provide value-added and cost effective options to its shippers,” said Adriana Diener, a senior executive for Accenture’s Air, Freight & Logistics and Travel Service group said. “LAN CARGO recognizes this, and we are privileged to be able to provide to them the latest in cargo reservation solutions built with Accenture software.”

Accenture is also providing ongoing software support as part of the contract through its Freight and Logistics Center of Excellence in Chennai, India and in San Jose, California.

Learn more about Accenture’s AFLS solution (

About Accenture

Accenture is a global management consulting, technology services and outsourcing company, with approximately 211,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$21.6 billion for the fiscal year ended Aug. 31, 2010. Its home page is

Accenture Software combines deep technology acumen with industry knowledge to develop differentiated software products. It offers innovative software-based solutions to enable organizations to meet their business goals and achieve high performance. Its home page

About LAN Airlines

LAN Airlines is one of the leading passenger and cargo airlines in Latin America. The company and its affiliates serve over 70 destinations around the world through an extensive network that offers full connectivity within Latin America, while also linking the region with North America, Europe and the South Pacific, as well as 70 additional international destinations through its various alliances. LAN Airlines and its affiliates have a leading position in their respective domestic markets of Chile and Peru as well as an important presence in the Argentinean domestic market and has completed its first year of operations in the domestic market of Ecuador.

Currently, LAN Airlines and its affiliates operate one of the most modern fleets in the world, with 86 passenger aircraft, and its cargo subsidiary, LAN CARGO and its respective cargo affiliates, own a fleet of 11 freighters. The company recently completed its short haul fleet renovation process by acquiring new aircraft from the Airbus A320 family, enabling LAN to improve its efficiency and to reduce significantly its CO2 emissions. The fleet renovation is part of the company’s commitment to the protection of the environment.

LAN is one of the few Investment Grade airlines in the world (BBB). The company’s world class quality standards enabled its membership in oneworld™, the global alliance that encompasses the best airlines in the world. For more information please visit or

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Anthony Hatter


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