Leading Analyst Firm Names Accenture 2009 Western Europe Market Share and Revenue Leader for Operations and Billing Systems Support, and Service Delivery Platform

NEW YORK; July 19, 2010 -- Accenture (NYSE: ACN) today announced that independent analyst firm Gartner, Inc. has recognized Accenture as the 2009 EMEA market share and revenue leader in Western Europe in three critical solution categories: billing systems support (BSS), operations systems support (OSS) and service delivery platform (SDP).

The Accenture ranking was reported in Gartner’s report entitled “Market Share: Telecom Operations Management Systems (BSS, OSS and SDP), EMEA, 2007-2009,”by Martina Kurth, Kamlesh Bhatia and Norbert Scholz, 30 April 2010. This Gartner study ranks the top 50 telecom operations management system vendors in EMEA, focusing on business systems support, operations systems support, and service delivery platform.

“BSS, OSS, and SDP will continue to be the heart of any communications providers operations, providing the critical foundation for new, high-speed broadband networks, which are enabling a broader range of innovative services and content,” said Angelo Morelli, Global Executive Director, New Product Development and Innovation, Accenture’s Communications and High Tech Group. “Today, traditional providers are working to transform their operations and platforms to serve consumers’ emerging needs and preferences, while new providers are jockeying for position to become the new providers of choice.”

Key consulting technologies that Accenture provides include:

Fueling technological growth through innovation, Accenture’s award-winning SDP solution utilizes Web 2.0 technology to promote the ultimate open and collaborative environment for providing the infrastructure and common business functions that can drive high performance. It helps providers to create, deliver and manage a wide range of products and services for consumers and enterprises more quickly, and at lower cost and risk.

This award-winning SDP solution, combined with other Accenture services, including online care, self-service, data processing, and hosting solutions and services, provide the foundation for companies looking to build an efficient, profitable and customer- centric consumer delivery platform.

About Accenture

Accenture is a global management consulting, technology services and outsourcing company, with more than 190,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009. Its home page is www.accenture.com.

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