Accenture Licenses its Claim Components Software to The Hartford

NEW YORK; Feb. 5, 2004 – Accenture has been selected to implement its Claim Components software application at The Hartford Financial Services Group, Inc., one of the nation’s largest investment and insurance companies. The pilot implementation is targeted for the third quarter of calendar-year 2005.

Accenture will license the full suite of the .NET version of Claim Components (Release 5.2.1) to The Hartford and to Specialty Risk Services, Inc. (SRS), The Hartford’s wholly owned third-party administrator for claims processing. Accenture’s Claim Components software automates business processes in the claims-handling process.

Additionally, The Hartford has selected the ClaimCapture platform from First Notice Systems, Inc. as the first notice-of-loss application that will be integrated to work with Claim Components through Accenture’s partner integration framework.

Accenture recently announced the availability of Accenture’s Web-based claims application designed using Microsoft’s .NET architecture. This release allows users to conduct more than 300 core claims transactions through the use of Web services and helps insurers to integrate their systems with heterogeneous back-end systems.

"Accenture looks forward to extending its relationship with The Hartford to include P&C claims," said Michael Lucarini, a partner in Accenture’s Insurance Solution Group. "World-class companies such as The Hartford and Specialty Risk Services are setting the pace in the insurance and third-party administrator markets by driving competitive advantage in their respective claims operations."

Eleven leading property and casualty insurers worldwide have licensed the Accenture Claim Components solution, and more than 40,000 claims handlers worldwide use Accenture Claim Components software on their desktops.

About Accenture
Accenture is a global management consulting, technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills, and technologies to help clients improve their performance. With approximately 86,000 people in 48 countries, the company generated net revenues of US$11.8 billion for the fiscal year ended Aug. 31, 2003. Its home page is

About The Hartford
The Hartford is one of the nation’s largest investment and insurance companies. The company is a leading provider of investment products, life insurance and group benefits; automobile and homeowners products; and business property and casualty insurance. The Hartford’s Internet address is

About First Notice Systems
Founded in 1993, First Notice Systems ( is the premier provider of claim reporting and customer service solutions to the insurance and healthcare industries. First Notice connects insurance carriers, third-party administrators and healthcare organizations with their customers through a combination of call center outsourcing services and rules-based Web technology. With headquarters in Boston, MA, First Notice Systems, Inc. is a wholly-owned subsidiary of Concentra Inc. Concentra is a leading healthcare company offering a broad range of products and services that provide quality patient care for work-related injuries and that manage the rising costs of healthcare and workers’ compensation. Concentra serves the occupational healthcare, group health and auto/liability markets. “Concentra”, "First Notice Systems" and “ClaimCapture” are registered trademarks of Concentra Operating Corporation (


Marykate Reese

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