Accenture and City of Copenhagen Sign Human Resources Outsourcing Agreement

COPENHAGEN; July 29, 2003 The City of Copenhagen and Accenture have signed a contract under which Accenture will provide payroll and basic human resources services to the City on an outsourced basis.

The contract, valued at US$43 million for a term of 68 months, includes an option for the City to extend the agreement an additional 12 months, which could increase the contract value to US$49 million.

To help administer payroll and basic human resources services for the City, Accenture will develop a new human resources system incorporating self-service and automated processes that will enable city managers and administrators to access their records, change policies and conduct other routine human resources transactions. Accenture also will reengineer the City’s payroll and pensions processes and organization to help them increase the efficiency of these functions.

Under the terms of the agreement, Accenture will provide the services through Accenture HR Services. Approximately 100 of the City’s employees will be offered employment with Accenture HR Services.

“With a new HR system and an HR organization that is more performance- and service-oriented, the City of Copenhagen should be able to reduce administrative costs while providing its employees with a higher level of service,” said David Clinton, CEO of Accenture HR Services. “Just as important, the City should be able to focus on governing without the distraction of internal human resources operations.”

This contract builds on a 10-year relationship between Accenture and the City of Copenhagen during which Accenture has helped the City implement and manage systems for enterprise resource planning and time management.

Accenture HR Services’ operating model is already helping public- and private-sector organizations in Australia, Italy, Spain, the United Kingdom and the United States reduce the cost of their human resources operations and improve services.

About Accenture
Accenture is a global management consulting and technology services company. Committed to delivering innovation, Accenture collaborates with its clients to help them realize their visions and create tangible value. With deep industry expertise, broad global resources and proven experience in consulting and outsourcing, Accenture can mobilize the right people, skills, alliances and technologies. With more than 80,000 people in 47 countries, the company generated net revenues of $11.6 billion for the fiscal year ended August 31, 2002. Its home page is

About Accenture HR Services
Accenture HR Services provides people-management services to global enterprises on an outsourced basis. Employing advanced technology and world-class human resources practices, Accenture HR Services works in close collaboration with its clients to accommodate the unique needs and characteristics of their business operations and people. The goal of Accenture HR Services is to enable clients to concentrate on optimizing their core business activities while reducing their costs and achieving the greatest possible value from their assets, including their people. Its home page is


Barbara Hohbach

+1 (703) 947 1838