NEW YORK; Nov. 16, 2016 – Accenture (NYSE: ACN) announced plans with SAP SE (NYSE: SAP) to accelerate the development of solutions, based on a digital customer engagement platform, for utility companies to engage with customers through virtually any channel, improving customer operations efficiency. Alongside simplified customer service and operations, the customer engagement platform will help enable utilities to offer customers non-commodity products and services, such as solar panels, batteries and connected home products, including related installation and maintenance services.