Travel Services / Hospitality

CHICAGO; Feb. 9, 2017 – Accenture today announced the appointment of Laura Gurski as Senior Managing Director, Products – effective immediately. As the head of Accenture’s Customer and Channels Consulting Practice for Products, Ms. Gurski will oversee the development and delivery of marketing, customer service, commerce and sales transformation services. 

NEW YORK; Jan 19, 2017 – Accenture (NYSE: ACN) has entered into an agreement to acquire the corporate advisory and aviation consulting businesses of Seabury Group, a New York-based professional services firm focused on the aviation industry. The combination of Seabury’s corporate advisory and consulting businesses, together with Accenture’s global capabilities, will help the world’s leading airlines accelerate the pace of digital transformation.

LAS VEGAS; Jan. 5, 2017 – Accenture (NYSE: ACN) has been selected to help Carnival Corporation (NYSE: CCL) develop a new interactive guest-experience platform, unveiled today at The Consumer Electronics Show (CES) 2017, that will deliver an unprecedented level of guest service and personalization. 

NEW YORK; Oct. 18, 2016 – While nearly 80 percent of airlines executives say they have a clear vision for their customer strategy, nearly two-thirds (64 percent) believe they are failing to implement their plans to enhance the customer experience, according to findings of a study from Accenture.

NEW YORK; January 5, 2016 – Seeking new and innovative ways to engage digitally with consumers, premium vacation brand Celebrity Cruises has selected Accenture (NYSE: ACN) to provide digital agency and web technology services. As Celebrity’s digital agency of record, Accenture will craft a digital customer experience designed to differentiate Celebrity Cruises as a global luxury cruise brand. 

NEW YORK; Dec. 18, 2015 – Only one in four air cargo corporate executives surveyed by Accenture feel that they’re able to optimize revenue for their business, despite an ongoing economic recovery which has driven an increase in freight volumes. 

MINNEAPOLIS and MONTERREY, MEXICO; Dec. 14, 2015 – VivaAerobus has signed an agreement to implement Navitaire’s hosted New Skies^® passenger reservation and GoNow day-of-departure services to help boost sales revenue and provide greater flexibility for its customers. 

NEW YORK; Nov. 12, 2015 – Accenture (NYSE: ACN) and Box (NYSE: BOX) today announced that Amadeus, a leading provider of advanced technology solutions for the global travel industry, is bringing Box’s enterprise content management and collaboration platform to its 13,000-person global workforce. Amadeus chose Box to balance employee demand for mobile content access and intuitive external collaboration with the need for enterprise-grade management and security.

NEW YORK; Nov. 4, 2015 – IAG Cargo has successfully upgraded its cargo reservation technology with software from Accenture (NYSE: ACN) to help deliver more flexible reservation processes for all commercial cargo operations worldwide.