Travel Services / Hospitality

HONG KONG; May 8, 2018 – The Cathay Pacific Group and its rewards programme, Asia Miles, are launching their first application of smart blockchain technology in a marketing campaign, in collaboration with Accenture.

LONDON; May 3, 2018 – Accenture (NYSE: ACN) today announced that Radisson Hotel Group, one of the world’s largest hotel groups, has appointed Accenture Interactive as its global experience agency to increase the digital presence of the company’s brands and hotels and transform the digital experience to improve customer acquisition and retention.

NEW YORK; March 13, 2018 – Accenture (NYSE: ACN) has helped Air France KLM Martinair Cargo (AFKLMP Cargo) roll out a new software solution across its global cargo network as part of the company’s digital transformation journey. 

FRANKFURT and NEW YORK CITY; Feb. 8, 2018 – Star Alliance has launched a digital services platform (DSP) as a first step to an overall enhancement of digital and mobile services offered to travelers in the 28-airline member Star Alliance network. The platform was developed and implemented in conjunction with global professional services company Accenture (NYSE: ACN) as part of the Alliance’s strategy to further improve the customer journey.

NEW YORK; Nov. 16, 2017 – Accenture (NYSE: ACN) has been positioned in the “Winner’s Circle” as a leader in “innovation and execution” in the HfS inaugural “Travel and Hospitality Customer Engagement Services” Blueprint report. 

MILAN; Nov. 6, 2017 – Accenture (NYSE: ACN) is supporting Biesse Group, a leading technology specialist in material processing, as it seeks to innovate and transform its business by expanding it beyond products and into digital services. This approach follows Accenture’s ‘Industry X.0’ model for industry digitization.

Washington, D.C.; July 17, 2017 – Accenture Interactive, Marriott International, and 1776 , a leading global incubator and network for startups, today announced the launch of the Travel Experience Incubator, a new program designed to discover and foster startups working on innovative technologies and solutions to improve the travel experience. The incubator will bring together the hospitality industry expertise of one of the world’s most innovative companies, Marriott International, and its official Travel Experience Incubator partner, Accenture Interactive, along with participating startups, to co-create unique and inventive new experiences for travelers.

AMSTERDAM and LAS VEGAS; June 6, 2017 – Accenture (NYSE: ACN) has been selected by Transavia – the low-cost airline of the Air France-KLM Group – to help further develop and realize its vision of enhancing the customer’s travel experience and improving customer loyalty through digital technologies. 

NEW YORK; Mar. 10, 2017 – In a move designed to deepen its existing aviation capability, Accenture (NYSE: ACN) has completed its acquisition of the corporate advisory and consulting businesses of Seabury Group, a New York-based professional services firm focused on the aviation industry. Terms of the transaction are not being disclosed.

CHICAGO; Feb. 9, 2017 – Accenture today announced the appointment of Laura Gurski as Senior Managing Director, Products – effective immediately. As the head of Accenture’s Customer and Channels Consulting Practice for Products, Ms. Gurski will oversee the development and delivery of marketing, customer service, commerce and sales transformation services.