VANCOUVER, Jan. 27, 2012 – Accenture’s (NYSE: ACN) customer care center for BC Hydro has won gold and silver medals for service excellence at a recent international awards ceremony. The recognition by ContactCenterWorld, a global association for contact center industry professionals, was based on the team’s commitment to the customer, maintaining a high level of performance, and their innovative approach.
LONDON; Jan. 4, 2012 – Shell has recently completed the transition of HR and payroll application management services to Accenture (NYSE:ACN). Under an agreement signed July 2011, Accenture is now providing application maintenance services to Shell to support the company’s SAP-based HR and payroll systems, which are being used by 90,000 people in 60 countries.
PARIS; Dec. 1, 2011 — Accenture (NYSE: ACN) and BNP Paribas Cardif have signed an eight-year business process outsourcing (BPO) agreement under which Accenture will manage an important portfolio of BNP Paribas Cardif’s group life insurance policies business in France, including the administrative management of the insurer’ call centers and ancillary accounting operations.
RIYADH, Kingdom of Saudi Arabia; October 25, 2011 – Accenture and Al Faisaliah Group have completed the formation of a joint venture aimed at strengthening their IT capabilities in the Middle East. Accenture has now acquired a majority stake in the leading information technology services business Al Faisaliah Business & Technology Company (FBTC), a subsidiary of the Saudi Arabia-based Al Faisaliah Group. Plans to establish the joint venture were first announced on June 7, 2011.
SEATTLE – October 20, 2011 – Accenture (NYSE: ACN), a global management consulting, technology services and outsourcing company, and Avanade, a business technology solutions and managed services provider, have been named to the 2011 President’s Club for Microsoft Dynamics CRM. The companies were jointly recognized in the top five percent of Microsoft Dynamics partners worldwide for their efforts in the U.S. East and Central regions and Australia.
NEW YORK – October 6, 2011 – Accenture (NYSE:ACN), a global management consulting, technology services and outsourcing company, and Avanade, a provider of business technology solutions and managed services, have been named to the 2011 Inner Circle for Microsoft® Dynamics. The companies were jointly recognized for their commitment to generating business results for customers through optimized use of the Microsoft Dynamics® platform – CRM (Customer Relationship Management) and AX Dynamics (Enterprise Resource Planning.
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